11/14/2008
SRQ (Special Request)  additional PC in HS teacher room – setup and wiring
SRQ (Special Request)  Litchfield network closet upgrade
EM (Email Management)
VTB (Verified Disk / Tape Backup) server locked up – restarted and checked
FIN (Financials) CFF Silicon Mountain memory
MC (Management Communication) school board tech committee meeting agenda and SIS
MC (Management Communication) CFF conference call
FIN (Financials) CDW CFF teacher laptop
FIN (Financials) SILICON MOUNTAIN CFF additional RAM
SRQ (Special Request)  Additional wireless hookup in the HS
FIN (Financials) CDW CFF Cart timers
RSC (Research New Technologies) Solar Winds conference call on products for network monitoring
11/13/2008
SRQ (Special Request)  review Litchfield network closet work and pilot test replacement switch and schedule for tomorrow
SRQ (Special Request)  security camera review of storage and documentation
TWC (Taught Web Class) archives and window painting
FIN (Financials) LAM pricing for 4 system units
MC (Management Communication) meeting with CFF coach on CFF technology
PBR (Problem Resolution) security camera recording issue in library
FIN (Financials) CDW CFF laptop student batteries
FIN (Financials)
11/12/2008
MC (Management Communication) IT Additional Projects Report to superintendent
SRQ (Special Request)  Numonics training development
SRQ (Special Request)  reimage CFF teacher laptop
SRQ (Special Request)  train new person on imaging
MC (Management Communication) new projects not planned for sent to superintendent
RSC (Research New Technologies) SIS
SRQ (Special Request)  drop out report completed for PIMS
SRQ (Special Request)  CDW CFF new Lenovo PXE issues
MC (Management Communication) PIMS for October complete
TT (Tech Tip – create and send to SASD) change your password
MC (Management Communication) recognition for work that Michelle B did on PIMS
MC (Management Communication) meeting with superintendent and CFF on technology issues
PBR (Problem Resolution) Litchfield network switch problem
11/11/2008
SRQ (Special Request)  PIMS Dropout Reports
SRQ (Special Request)  Numonics pilot training and research of application for Snyder
SRQ (Special Request) Security camera setup
SEC (Security Work) Study Island teacher account
SRQ (Special Request)  CFF installation CDW checklist complete – sent
EM (Email Management)
TWC (Taught Web Class) Archives, class of 2008, Window Painting, Redskin Pride
SRQ (Special Request)  Security camera training
11/10/2008
MC (Management Communication) Tad Davis first day
SRQ (Special Request)  PIMS documentation and cross training
SRQ (Special Request)  PIMS Dropout Reports
MC (Management Communication) PIMS status
MC (Management Communication) CFF BLaST invoice
PBR (Problem Resolution) fix Teacher email setup
TWC (Taught Web Class) cross train Tad Davis with web student
SRQ (Special Request)  train Tad Davis on security setup at district (admin versus local account)
SOP (Standard Operating Procedure) instruct Tad Davis on documentation
PBR (Problem Resolution)
MC (Management Communication) Tech Meeting question
EM (Email Management)
MC (Management Communication) orientation for Tad Snyder
11/07/2008
SRQ (Special Request)  PIMS Graduation and Dropout Reports
SRQ (Special Request)  Dell laptop image creation
SRQ (Special Request)  CF additional wireless access
MC (Management Communication) PIMS Graduation Report – sent to Admin team for review and approval
SRQ (Special Request)  teacher printer setup
MC (Management Communication) PIMS Drop Out Report – sent to Admin team for review and approval
EM (Email Management)
SOP (Standard Operating Procedure) PDE PIMS Cognos Graduation and Drop Out Reports
MC (Management Communication) PDE PIMS status
TWC (Taught Web Class) community window painting fader and Redskin Pride, Archives, Senior Class pages
TT (Tech Tip – create and send to SASD) scan to Dell 3115 via network for web class
SOP (Standard Operating Procedure) setup Dell 3115 for scanning
PBR (Problem Resolution) DELL problem resolution for Dell 3115 MFP
PBR (Problem Resolution) reimage teacher PC with software / virus issues
11/06/2008
MC (Management Communication) requirements for new SIS
SRQ (Special Request)  PIMS
MC (Management Communication) PIMS status to superintendent
SEC (Security Work) help with changing password
PBR (Problem Resolution) Science wing wireless fix
SEC (Security Work) SASDETDATA HS Attendance group area change
EM (Email Management)
TWC (Taught Web Class)
RSC (Research New Technologies) begin developing SIS system requirements
SRQ (Special Request)  student ID card
SOP (Standard Operating Procedure) PDE PIMS Graduation Report
11/05/2008
SRQ (Special Request)  PIMS
MC (Management Communication) Numonics training and rollout
SRQ (Special Request)  Dell laptop – build image
PBR (Problem Resolution) reimage teacher PC lab 235
SRQ (Special Request)  CFF laptop teacher image
SRQ (Special Request)  review wireless access points work
SRQ (Special Request)  review wiring in HS Auditorium
EM (Email Management)
TWC (Taught Web Class)
SRQ (Special Request)  student ID cards for drug testing program
11/04/2008
SRQ (Special Request)  PIMS
PBR (Problem Resolution) remote access granted to CSIU for financial fix requested by Lisa
SEC (Security Work) Vision issue in Lab 235
SRQ (Special Request)  Science wing computer move for second teacher to new lab – all set to go
TWC (Taught Web Class) submitted evaluations and grades for period 1
PBR (Problem Resolution) Dell bad video card on teacher PC
SOP (Standard Operating Procedure) CSIU allow remote access for support
MC (Management Communication) Numonics rollout and training
SEC (Security Work) fix problem with security HS Budgets
EM (Email Management)
11/03/2008
SRQ (Special Request)  Science wing computer move for first teacher to new lab – all set to go
SRQ (Special Request)  CFF BLaST laptop setup
SRQ (Special Request)  PIMS Elementary work – error record reconciliation
PBR (Problem Resolution) restore files
FIN (Financials) latest purchases sent to AP for bills to be paid
TWC (Taught Web Class) Rusty Rail
EM (Email Management)
TT (Tech Tip – create and send to SASD) Adobe Selection Tips
MC (Management Communication) Study Island – SE/LE/HS reports?
SOP (Standard Operating Procedure) PIMS Admin Plus Label Changing
MC (Management Communication) PIMS documentation
MC (Management Communication) rollout 5th CFF laptop cart
10/31/2008
SRQ (Special Request)  PIMS HS work – error record reconciliation
MC (Management Communication) PIMS status to admin team
SRQ (Special Request)  CFF wireless check in teacher rooms – enable new CFF teacher rooms
SEC (Security Work) fix shared employee area for special education
RSC (Research New Technologies) more on Admin Plus – contact tech support
SEC (Security Work) web filtering security
TWC (Taught Web Class)
RSC (Research New Technologies) Numonics
RSC (Research New Technologies) CFF new Lenovo laptops
SRQ (Special Request)  build image on new Dell laptops
EM (Email Management)
10/30/2008
SRQ (Special Request)  PIMS HS work – error record reconciliation
RSC (Research New Technologies) new CFF laptop image
MC (Management Communication) PIMS Towanda district questions
SRQ (Special Request)  CFF wireless check in teacher rooms
RSC (Research New Technologies) more on Admin Plus – contact tech support
TWC (Taught Web Class)
10/29/2008
PBR (Problem Resolution) PIMS data work – Michelle
MC (Management Communication) PIMS status
SRQ (Special Request)  Test of  Parent Link
EM (Email Management)
TWC (Taught Web Class)
SOP (Standard Operating Procedure) PIMS export from Rediker
SOP (Standard Operating Procedure) Upload to PIMS
SOP (Standard Operating Procedure) Modifying Rediker Screens to identify PIMS data
FIN (Financials) received 2 CFF Lenovo laptops for next fiscal year
PBR (Problem Resolution) Accelerated Reader problem – tech support
FIN (Financials) REDIKER payment
10/28/2008
EM (Email Management)
PBR (Problem Resolution) after WAN upgrade VPN issues
SRQ (Special Request)  PIMS Webinar
FIN (Financials) REDIKER annual support issues emailed
SRQ (Special Request)  develop NUMONICs training materials
SEC (Security Work) EDLine
PBR (Problem Resolution) PIMS access problems – work with business manager
SRQ (Special Request)  WAN Juniper Firewall firmware update
MC (Management Communication) Internet downtime from 4pm to 4:30 pm
SOP (Standard Operating Procedure) Wireless Access Point setup and troubleshooting
10/27/2009
SEC (Security Work) teacher AP Web account
MC (Management Communication) BLaST VPN client issues after upgrade
SEC (Security Work) security camera training
PBR (Problem Resolution) BLaST WAN upgrade – Discovery Education
VTB (Verified Disk / Tape Backup)
SEC (Security Work) build proper security for shared teacher areas for students
EM (Email Management)
10/23/2008
MC (Management Communication) Dell certification next steps
MC (Management Communication) Acceptable Usage Policy – any employee needs to fill it out
MC (Management Communication) swim team work
SOP (Standard Operating Procedure) T:\SOPS\PC Help\How to remotely update PCs files using hidden admin shares.doc – Mobotix security cameras
SEC (Security Work) security camera incident
FIN (Financials) DELL order 4 laptops
MC (Management Communication) Dell laptop case issue
FIN (Financials) PROGRAMMERS PARADISE ScriptLogic Image Center licensing
SOP (Standard Operating Procedure) T:\SOPS\Active Directory (Manage Users & Groups)\Teacher Shared Student Folders.doc
RSC (Research New Technologies) 3COM VLAN / Wireless setup
TT (Tech Tip – create and send to SASD) AP Web Basics
RSC (Research New Technologies) VPN upgraded client
SEC (Security Work) student account issues
10/22/2008
FIN (Financials) received CDW 2 digital cameras, Numonics parts
MC (Management Communication) SE / LE replacement / new technology
MC (Management Communication) CFF laptop issues
MC (Management Communication) LAM Systems schedule onsite demo
FIN (Financials) CDW CFF additional power cords
FIN (Financials) IT Cost savings reported to Admin for past 3 years
EM (Email Management)
TWC (Taught Web Class) announcements, archives, flash research, soccer, navigation redesign
TT (Tech Tip – create and send to SASD) Word 2007 line spacing
PBR (Problem Resolution) BLaST working on security camera outstanding issues
MC (Management Communication) 3COM wireless management software resolution follow-up
MC (Management Communication) parent inquiry of MS school student software deal
SEC (Security Work) Group HS Budget folder work
PBR (Problem Resolution) remote access issues
10/21/2008
SRQ (Special Request)  image HS teacher PC with new hard drive
RSC (Research New Technologies) Numonics tablets for elementary teachers
FIN (Financials) CDW 2 laptops for CFF additional carts teacher master control
MC (Management Communication) Dell – account rep follow-up
FIN (Financials) Aristotle - support
MC (Management Communication) Security Cameras – tomorrow
MC (Management Communication) DELL – Michael Dell – service issue
PBR (Problem Resolution) Word 2007 display issues in for certain student new documents
MC (Management Communication) meeting with parent on V1 software
TWC (Taught Web Class) Flash, soccer page, new navigation, archives, redskin pride
RSC (Research New Technologies) restore of MS Exchange mail box
PBR (Problem Resolution) fix web site statistics
10/20/2008
ORG (Organize and Clean) move CFF 4 laptop carts out of Tech Area to be used by students
PBR (Problem Resolution) test CFF laptop hard drive – fixed
SRQ (Special Request)  Fix device driver problem for high end Dell desktop in HS Labs
SRQ (Special Request)  continue to upgrade Vision clients
FIN (Financials) DELL spec out additional CFF teacher laptops
EM (Email Management)
MC (Management Communication) Parent Link – any new phone numbers to staff & teachers
FIN (Financials) Dell case for athletic dept laptop – resolution
FIN (Financials) Dell unresolved issues – sent to corporate team at Dell
SRQ (Special Request)  update Parent Link phone numbers of teachers & staff
SRQ (Special Request)  SNAP client install on HS Nurse PC
MC (Management Communication) Tech Status Update
SRQ (Special Request)  PDE PATI Webinar
SRQ (Special Request)  PDE archived PIMS Webinar
FIN (Financials) Falcon Computer Science Wing Labs Network wiring
SEC (Security Work) EDline accounts
MC (Management Communication) setup of printer for district office laptop
SRQ (Special Request)  upgrade CSIU financial server software
SEC (Security Work) substitute teacher account
FIN (Financials) Programmers Paradise / ScriptLogic pricing difference
SEC (Security Work) group work
FIN (Financials) CFF laptop cart vison/teacher control PCs 2
10/19/2008
SRQ (Special Request)  ParentLink Call line message to all staff
SRQ (Special Request)  ParentLink Call line alternative phone message to all staff
10/17/2008
SRQ (Special Request)  CFF Laptop carts testing with wireless
SRQ (Special Request)  continue to upgrade Kaspersky clients
SRQ (Special Request)  training in SE on security cameras
SRQ (Special Request)  HS District Psychologist laptop upgrade and image
FIN (Financials) PROGRAMMERS ScriptLogic Image Center licenses
SRQ (Special Request)  web site page for Act 24 tax proposal
SRQ (Special Request)  HS teacher additional classroom PCs setup
10/16/2008
SRQ (Special Request)  CFF governmental survey PATI
MC (Management Communication) schedule webinar for PATI
ORG (Organize and Clean) backup and organize new software in inventory database and server
SRQ (Special Request) CFF BLaST laptop imaging
PBR (Problem Resolution) teacher HS computer projector – check setup
FIN (Financials) ordered CDW CFF equipment from CFF Grant money – laptops, carts, and digital cameras
FIN (Financials) create new PO for BTN for server payment from last FY (invoice just arrived)
MC (Management Communication) 3COM management to resolve missing 3COM wireless management advanced software
EM (Email Management)
SEC (Security Work) discipline students
TWC (Taught Web Class) new Redskin Pride information
PBR (Problem Resolution) fix Tutorial database access network shortcuts
SOP (Standard Operating Procedure) CarveWright installation and registration
SOP (Standard Operating Procedure) disabling Kaspersky agent and upgrading Vision software
FIN (Financials) return defective parts to Dell (drives, power supplies, etc)
10/15/2008
SRQ (Special Request)  setup of security camera layouts for LE
SRQ (Special Request)  training of LE staff on security cameras
SRQ (Special Request)  CAD CarveRight software registration
EM (Email Management)
FIN (Financials) NUMONICS replacement parts for full side board
MC (Management Communication) rejections for technology specialist
FIN (Financials) CFF CDW need finalized pricing
SOP (Standard Operating Procedure) registering CarveWright CAD software
SRQ (Special Request) CFF BLaST laptop imaging

10/14/2008
MC (Management Communication) vision upgrade for HS teachers, staff, and classroom student PCs
MC (Management Communication) school board approves Technology Specialist position
MC (Management Communication)

10/13/2008
PBR (Problem Resolution) Business office printer problem
PBR (Problem Resolution) continue to upgrade vision
VTB (Verified Disk / Tape Backup) increase disk backup areas for Exchange
SRQ (Special Request)  CAD CarveWrite software installation and registration
SEC (Security Work) enable account
MC (Management Communication) Bloomsburg College internship evaluation of student
SRQ (Special Request)  security camera adjust settings
FIN (Financials) math tablets finished research on equipment needed
TWC (Taught Web Class) design basics, XHTML, and Dreamweaver Basics audio presentation

10/10/2008
PBR (Problem Resolution) continue to upgrade vision
MC (Management Communication) network down time today for vision upgrade
FIN (Financials) IU 21 state contract pricing eInstruction & ExamView
FIN (Financials) CFF order for 2008-2009 CDW
TWC (Taught Web Class) design basics, XHTML, and Dreamweaver Basics audio presentation
MC (Management Communication) CFF issues sent to CDW rep
MC (Management Communication) LE updated
SRQ (Special Request)  CFF Laptop images
SRQ (Special Request)  3COM spare switches configured
SRQ (Special Request)  backup 3COM switch configurations

10/09/2008
SEC (Security Work) EDline accounts
SRQ (Special Request)  CFF imaging of laptops BLaST
MC (Management Communication) final selection for school board presentation
PBR (Problem Resolution) software conflict with vision and Kaspersky – solution upgrade vision – started in HS
SRQ (Special Request)  security camera user setup
TWC (Taught Web Class) specific web area updates

10/08/2008
FIN (Financials) pricing for Math / Science Interwrite technology
SRQ (Special Request)  imaging of CFF laptop – update master build
SRQ (Special Request)  Security camera project
MC (Management Communication) security issues
MC (Management Communication) IT Committee agenda and status
SRQ (Special Request)  training of supervisor of building and grounds on security cameras
PBR (Problem Resolution) replaced faulty power supply
SEC (Security Work) worked on group policies/firewall/web filter for CFF stream
SRQ (Special Request)  HS lab 235 scanner setup
MC (Management Communication) superintendent job offer for technology specialist
SRQ (Special Request)  continue to upgrade Vision throughout school
MC (Management Communication) schedule training for Litchfield security camera training
MC (Management Communication) Security camera outstanding issues – BlaST
MC (Management Communication) Tech Committee Meeting

10/07/2008
MC (Management Communication) review current projects
PBR (Problem Resolution) DELL hard drive – Dell Chat – send replacement part
MC (Management Communication) DELL service issue send to management
RSC (Research New Technologies) BLaST Kaspersky deployment changes – recommended by tech support
MC (Management Communication) job offer Technology Specialist
TWC (Taught Web Class) individual areas - Community

10/06/2008
PBR (Problem Resolution) Tech Office PC – power supply defective – Dell Chat – send replacement part
RSC (Research New Technologies) verify Follett download is complete
MC (Management Communication) SE Librarian Follett software
EM (Email Management)
SEC (Security Work) new long term sub accounts for HS
MC (Management Communication) schedule & complete final evaluation of job applications
SEC (Security Work) student ID card
VTB (Verified Disk / Tape Backup) tapes in safe
SEC (Security Work) review sub accounts – audit
MC (Management Communication) sub accounts review
TWC (Taught Web Class) add wikis to teacher and staff hs pages, announcement pages

10/03/2008
EM (Email Management)
SEC (Security Work) group policy setup for security cameras (bypass web filter to improve performance for viewing through web browser)
SRQ (Special Request)  job interview
PBR (Problem Resolution) video PC driver fix for teacher PC
SEC (Security Work) student account resets
FIN (Financials) Study Island – confirm payment to vendor
RSC (Research New Technologies) eInstruction for Math  / Science
SRQ (Special Request)  SE Librarian Follet software installation disk issue
TWC (Taught Web Class) specific web areas
PBR (Problem Resolution) hot keys to rotate screen - documented
RSC (Research New Technologies) review security camera SASD designed training materials
VTB (Verified Disk / Tape Backup)
10/02/2008
PBR (Problem Resolution) HS Library student PC needs to be re-imaged
MC (Management Communication) HS Assistant Principal student account
SEC (Security Work) student account restrictions (discipline)
SOP (Standard Operating Procedure) Student Account Restricted Discipline
SRQ (Special Request)  Accelerated Reader New Book Quizzes installed on Terminal Server for Litchfield Elementary
SRQ (Special Request)  Accelerated Reader New Book Quizzes installed on Terminal Server for Litchfield Elementary
SOP (Standard Operating Procedure) revise AR Quiz installation for Terminal Servers
MC (Management Communication) HS Art Computer Lab – work completed
MC (Management Communication) IU13 Adobe CS4 upgrade agreement?
FIN (Financials) CDW VGA  10 foot cables
FIN (Financials) REDIKER invoice billing problem?
FIN (Financials) CDW Ceiling Tile kits 3
MC (Management Communication) Discovery Education – CFF Coach additional materials
EM (Email Management)
MC (Management Communication) science wing review computer projector / network setup
TWC (Taught Web Class) banner and guidance office went live
10/01/2008
SRQ (Special Request)  HS Art computer lab – vision and software configuration – reimage student lab PCs & work on science wing closet
TT (Tech Tip – create and send to SASD) review security camera training materials
EM (Email Management)
MC (Management Communication) review security training materials and recommended enhancements
FIN (Financials) CDW projectors – 2
FIN (Financials) CDW VGA cables – 5
FIN (Financials) CDW spider mounts – 3
SRQ (Special Request)  CFF CDW School Readiness Checklist completed and sent in
SEC (Security Work) student access
PBR (Problem Resolution) completed the wireless access fix in HS cafeteria
SEC (Security Work) group work
MC (Management Communication) DELL laptop case
SRQ (Special Request)  Science wing run some network wire (rough) for teacher stations
FIN (Financials) CXTEC CAT5E Network Wire
SRQ (Special Request)  Job interview
FIN (Financials) REDIKER Annual support
09/30/2008
SRQ (Special Request)  help Business Manager with webinar and sound
SRQ (Special Request)  state employee data needed for superintendent
TT (Tech Tip – create and send to SASD) saving files as CSV / ascii for state reports
FIN (Financials) Rediker Bill – pricing for payment of annual support
PBR (Problem Resolution) reimage HS teacher PC
EM (Email Management)
FIN (Financials) DELL resolution of laptop bag
SEC (Security Work) group work
FIN (Financials) Adobe CS4 what is needed for free upgrade? IU13
MC (Management Communication) schedule financial system upgrade
TWC (Taught Web Class) food menus and specific web page work
SOP (Standard Operating Procedure) Kaspersky antivirus resolution of PCs re-joined to the domain
MC (Management Communication) meet with maintenance to review Science Wing computer projector and PC setup
SEC (Security Work) fix student folder security
SRQ (Special Request)  LE Thin Client network setup
09/29/2008
PBR (Problem Resolution) CFF PSU web access problem – probably PSU performance issue
SRQ (Special Request)  job interview setups
SOP (Standard Operating Procedure) Security camera setup
TT (Tech Tip – create and send to SASD) security camera training materials
TWC (Taught Web Class) specific web page work
EM (Email Management)
SRQ (Special Request)  web site overrides
SEC (Security Work) groups
SRQ (Special Request)  DVD burning
09/26/2008
SRQ (Special Request)  HS teacher classroom – add 2 more PCs
SRQ (Special Request)  HS lab teacher PC – reimage / setup
SRQ (Special Request)  HS art room computers – MS Office setup
SEC (Security Work) security camera request
SRQ (Special Request)  security camera setup and documentation
FIN (Financials)
SEC (Security Work) EDline account
EM (Email Management)
TWC (Taught Web Class) update footer
VTB (Verified Disk / Tape Backup) work on web server backup
HS Learning Support – add 2 more PCs
SRQ (Special Request)  add 2 more PCs Shirley Allis
09/25/2008
EM (Email Management)
SRQ (Special Request)  review job applicants
RSC (Research New Technologies) EDline security
SRQ (Special Request)  eStrategic Plan
TWC (Taught Web Class) banner – web team contact
SRQ (Special Request)  job announcement on web site
RSC (Research New Technologies) new RDP client for admin – fix number of connections issue
PBR (Problem Resolution) restore corrupted grade book for HS teacher
PBR (Problem Resolution) power supply SE cafeteria main system – replaced
SEC (Security Work) student access rights
PBR (Problem Resolution) Kaspersky antivirus issues
PBR (Problem Resolution) replace power supply in SE Lab
MC (Management Communication) DELL service issue on laptop case
MC (Management Communication) DELL outstanding service issue never resolved
SEC (Security Work) security camera request
09/24/2008
SOP (Standard Operating Procedure) Google Earth
SRQ (Special Request)  upgrade Vision, Adobe license key, Google Earth
MC (Management Communication) problem with GradeQuick and Rediker – sent to Admin team
MC (Management Communication) HS Student PCs upgrades
TWC (Taught Web Class) more on Photoshop
SOP (Standard Operating Procedure) AP Web Teacher setup
SEC (Security Work) AP Web
SRQ (Special Request)  HS Drug program ID Cards
EM (Email Management)
SRQ (Special Request)  HS Teacher software work
SEC (Security Work) HS Budget security
SRQ (Special Request)  Interview job candidate
09/23/2008
MC (Management Communication) job interview for Technology Specialist
SRQ (Special Request)  HS Lab 252 teacher PC setup
EM (Email Management)
TWC (Taught Web Class) videos on selection and layers – go through tutorial and apply to assigned web pages
SEC (Security Work) Groups and accounts
PBR (Problem Resolution) SIS students not appearing in Grade Quick
SEC (Security Work) security camera request
09/22/2008
SRQ (Special Request)  BLaST server work
SRQ (Special Request)  4Sight system work
PBR (Problem Resolution) HS 252 lab teacher PC re-image
PBR (Problem Resolution) HS teacher classroom PC re-image
SOP (Standard Operating Procedure) OWA fix – no longer need domain name with username
SRQ (Special Request)  PIMS
SRQ (Special Request)  Server work
MC (Management Communication) BLaST & Superintendent CFF meeting
EM (Email Management)
TWC (Taught Web Class) work on assigned areas
SEC (Security Work) security camera request
09/19/2008
SEC (Security Work) security camera accounts
SRQ (Special Request)  install vision 6.8 master on HS Labs 235, 237,129, 131, 252, Library and upgrade clients
PBR (Problem Resolution) prepare for downtime for work on Domain Controllers and Active Directory – 2 new domain controllers now operational
SRQ (Special Request)  4sight system installation
SOP (Standard Operating Procedure) security camera software setup
RSC (Research New Technologies) security camera software setup
EM (Email Management)
TWC (Taught Web Class) work on assigned areas
09/18/2008
FIN (Financials) DELL server quote
PBR (Problem Resolution) prepare for downtime for work on Domain Controllers and Active Directory
PBR (Problem Resolution) HSNET06 Switch failed – replaced with spare
PBR (Problem Resolution) contact 3COM for 2 failed switches RMA 22111620 for 1 switch – need to register other switch RMA 22111640
MC (Management Communication) 3COM switch
MC (Management Communication) reminder of Network Downtime
MC (Management Communication) documentation of problems – so that I can test after the work is completed tomorrow
RSC (Research New Technologies) Domain Controller tools
09/17/2008
SRQ (Special Request)  Security Cameras
SOP (Standard Operating Procedure) installation and configuration of Security Camera software
TT (Tech Tip – create and send to SASD) work on security camera basics
SOP (Standard Operating Procedure) Vision client upgrade / install
RSC (Research New Technologies) Vision 6.8.0
SEC (Security Work) domain controller work and scripting
SRQ (Special Request)  Vision upgrade HS Lab 252
TT (Tech Tip – create and send to SASD) begin updating Vision for version 6.8.0
TWC (Taught Web Class) Backgrounds, pictures, faders
MC (Management Communication) BLaST VMWare duplication software inquiry
PBR (Problem Resolution) Group Policy problems – Active Directory major problems – schedule downtime
MC (Management Communication) school board inquiry on graduating students computer accounts
09/16/2008
SRQ (Special Request)  training by BLaST on Security Cameras with building supervisor
RSC (Research New Technologies) Security Cameras
SOP (Standard Operating Procedure) installation and configuration of Security Camera software
MC (Management Communication) PDE Student Data Access and Use Policy – 4sight question
PBR (Problem Resolution) CFF teacher laptop power issues resolved
PBR (Problem Resolution) HS Teacher adobe access issue solved
PBR (Problem Resolution) CFF teacher performance issue – reimaged
PBR (Problem Resolution) SIS server hard drive failure
EM (Email Management)
TWC (Taught Web Class) Adobe Photoshop Tips
MC (Management Communication) job applications
TT (Tech Tip – create and send to SASD) work on security camera basics
09/15/2008
MC (Management Communication) CFF Grant money usage
SRQ (Special Request)  printer HP setup for HS teacher
SOP (Standard Operating Procedure) T:\SOPS\Printers\Configuring TCPIP Settings for HP.doc
SRQ (Special Request)  printer HP setup for SE library (replace broken printer)
PBR (Problem Resolution) HS Resource Room (policy issues)
EM (Email Management)
SEC (Security Work) HS Budgeting folders setup
09/12/2008
SRQ (Special Request)  CFF image laptops
SOP (Standard Operating Procedure) Geneva Logic Master Control
EM (Email Management)
ORG (Organize and Clean)     
SRQ (Special Request)  prepare interview questions
TWC (Taught Web Class) background images
SEC (Security Work) HS Journalism students
TT (Tech Tip – create and send to SASD) Outlook 2007
FIN (Financials) CDW Keyspan remote problem
PBR (Problem Resolution) 3COM switch
RSC (Research New Technologies) Kurzweil 3000 version 11 licensing for SASD
SRQ (Special Request)  SNAP install on District Nurse PC
MC (Management Communication) CFF Funding approval follow-up
RSC (Research New Technologies) Kaspersky wireless setup
EM (Email Management)
09/11/2008
SRQ (Special Request)  CFF image laptops
SRQ (Special Request)  orientation for CFF Coach help – Josh and Teresa
TWC (Taught Web Class)
MC (Management Communication) contact job applicant for interview
MC (Management Communication) schedule interview for candidate from Ohio
EM (Email Management)
09/10/2008
SRQ (Special Request)  rebuild and test CFF laptop image
TT (Tech Tip – create and send to SASD) Adobe tips
TT (Tech Tip – create and send to SASD) Adobe digital movie burning
MC (Management Communication) job application follow-up questions
SRQ (Special Request)  evaluation of Job Applicants
SEC (Security Work) student accounts
SRQ (Special Request)   work on HS Student classroom PCs
MC (Management Communication) evaluation of Job Candidates – participants
TWC (Taught Web Class) science wing project – Redskin Pride – football page
MC (Management Communication) buildings and grounds security camera review
SRQ (Special Request)  buildings and grounds supervisor security camera PC setup
FIN (Financials) DELL laptop case for Athletics
FIN (Financials) DALCO more network wire pricing
MC (Management Communication) CDW - CFF funding for this year 2008-2009 approved to order equipment?
SRQ (Special Request)  SNAP server upgrade and verify that it is live
09/09/2008
MC (Management Communication) HS Student classroom PCs
MC (Management Communication) Domain Controller issue and technology status
SEC (Security Work)
SRQ (Special Request)  work on HS Student classroom PCs
EM (Email Management)
MC (Management Communication) Symantec no longer use their products
SRQ (Special Request)  web site update for teacher and staff
TWC (Taught Web Class) picture fader
PBR (Problem Resolution) HS Teacher DVD/CD problem
PBR (Problem Resolution) recover District Admin folder
MC (Management Communication) job application follow-up questions
SRQ (Special Request)  Numonics Board software – latest download for full size boards in Snyder
TT (Tech Tip – create and send to SASD) Saving in MS Word
FIN (Financials) CFF Lenovo Silicon Memory pricing
SRQ (Special Request)  Guidance web site updates
FIN (Financials) PO CFF Projector return
FIN (Financials) PO’s to be paid sent to AP
PBR (Problem Resolution) HS Librarian PC access to library program
09/08/2008
SRQ (Special Request)  HS Auditorium projector help
MC (Management Communication) job application follow-up questions
EM (Email Management)
PBR (Problem Resolution) Active Directory policy issues – reported to BLaST
SRQ (Special Request)  HS Music area student PC setup
SRQ (Special Request)  HS Principal office printer installation and SOP
FIN (Financials) Study Island annual payment
SEC (Security Work) student accounts
FIN (Financials) Network wire DALCO pricing 
SOP (Standard Operating Procedure) Installing the Dell 3115cn Drivers
SRQ (Special Request)  evaluation matrix for job applicants
PBR (Problem Resolution) HS Library teacher PC – issues uncovered
09/04/2008
PBR (Problem Resolution) HS Business Office PC dropped from domain but still in active directory
PBR (Problem Resolution) student Open Office file – open
PBR (Problem Resolution) Financial server lock up - fixed
MC (Management Communication)   Financial server plans and status
SRQ (Special Request)  HS Student IDs
MC (Management Communication) superintendent SIS issues
TWC (Taught Web Class) links / html vs GUI
PBR (Problem Resolution) fix remote access to SASDDC3
SEC (Security Work)
SRQ (Special Request)  complete HS student photo IDs and import into SIS
MC (Management Communication) follow-up questions for applicants
EM (Email Management)
SRQ (Special Request)  Help with Office 2007 mail merge
09/03/2008
SEC (Security Work) group and account changes
SRQ (Special Request)  web class setup
SRQ (Special Request)  science wing networking
SRQ (Special Request)  help with LE Librarian system
SEC (Security Work)    
SRQ (Special Request)  4 sight special project for math/science
SRQ (Special Request)  HS shop – recycle monitors
RSC (Research New Technologies)  3COM wireless settings
TWC (Taught Web Class)  new class orientation
EM (Email Management)  
09/02/2008
SEC (Security Work) student help
MC (Management Communication) job applicants – follow-up
PBR (Problem Resolution) HS teacher PC – keyboard issue fix
SRQ (Special Request)  Student Information System Picture ID 7th Grade
MC (Management Communication) meeting with CFF coach on teacher tech needs
SRQ (Special Request)  Science Wing work – art room network hookups
08/28/2008
SRQ (Special Request) HS Teacher Image fix master image and deploy on additional PCs
SRQ (Special Request) 2007-2008 CFF Final Expenditure Report –submitted electronically and by mail – signed by superintendent
SRQ (Special Request) help business manager submit report to PDE via FTP
SOP (Standard Operating Procedure) FTP to PDE
TT (Tech Tip – create and send to SASD) PowerPoint 2007
TT (Tech Tip – create and send to SASD) Web Mail via SASD
MC (Management Communication) College intern – communicate to all employees
MC (Management Communication) CFF 2007-2008 final report submitted
SRQ (Special Request) CFF 2008-2009 Revised Budget submitted
FIN (Financials) CDW printers order \
MC (Management Communication) maintenance Science Wing network drops
EM (Email Management)
SRQ (Special Request) eStrategic Plan Technology part
MC (Management Communication) support document
MC (Management Communication) eStrategic Plan Technology component resubmitted
SEC (Security Work)
08/27/2008
SRQ (Special Request) HS Art Room – image teacher PC and fix teacher PC image and upload
SRQ (Special Request) SIS HS pictures for HS new 7th grade students
SOP (Standard Operating Procedure) MS Outlook client setup
SOP (Standard Operating Procedure) Security – enable students for 2008-2009 school year
MC (Management Communication) student activation procedure
SRQ (Special Request) 2007-2008 CFF Final Expenditure Report – need to submit by 8/29
EM (Email Management)
MC (Management Communication) meeting with Superintendent on SIS issues
MC (Management Communication) Edline – next Friday
SRQ (Special Request) 2008-2009 CFF Financial resubmission process
SRQ (Special Request) update EDline web page and go live September 5, 2008
MC (Management Communication) Edline parent activation
MC (Management Communication) meeting with Study Island rep

08/26/2008
SRQ (Special Request) Replace and upgrade SASD Web filter to new server
SRQ (Special Request) Create VMWare Domain Controller
SRQ (Special Request) setup SE Librarian PCs
PBR (Problem Resolution) fix HS Teacher PCs
MC (Management Communication) new computer accounts – Mary Cole / process
SRQ (Special Request) LE Access to SIS
SRQ (Special Request) SE Conference room setup
08/25/2008
SRQ (Special Request) Bloomsburg Grad College Intern started
PBR (Problem Resolution) fix HS Teacher PCs
SRQ (Special Request) begin testing new image for CFF laptops
PBR (Problem Resolution) terminal server testing
MC (Management Communication) meeting with superintendent on blended schools
08/22/2008
PBR (Problem Resolution) HS Auditorium computer projection system will not turn on via network or remote control
SEC (Security Work) teacher accounts
PBR (Problem Resolution) HS Teacher Adobe licensing and Outlook setup
SRQ (Special Request) completed Federal Technology assessment
VTB (Verified Tape Backup)  
SRQ (Special Request) image new PCs for SE Library teacher and computer projector
SRQ (Special Request) HS Teacher classroom technology work
SRQ (Special Request) HS Athletic Swim Team software install
SRQ (Special Request) SASD Tech Inventory
SRQ (Special Request)  HSNET05 science wing closet work
08/21/2008
MC (Management Communication)1st day of teacher day being back
PBR (Problem Resolution) HS Teacher monitor cable
PBR (Problem Resolution) LE Printer access (wrong subnet)
MC (Management Communication) LE Printer fix status
SEC (Security Work) new teacher accounts
SRQ (Special Request) HS Language computer projector setup
MC (Management Communication) Security camera switch setup HSNET01
SRQ (Special Request) work at HS Open House
08/20/2008
SRQ (Special Request) Science Wing imaging and setup
SRQ (Special Request) HS Athletic office
PBR (Problem Resolution) SE Office printing – TCP/IP printing
SRQ (Special Request) HS Gym teacher imaging complete
SRQ (Special Request) HS Gym closet network switch work
SRQ (Special Request) SE Office printing
SRQ (Special Request) completed image for LE Librarian
ORG (Organize and Clean)
FIN (Financials) received swim team software
SRQ (Special Request) Falcon computer rewiring Art Room
SRQ (Special Request) BLaST Security camera setup complete – need training and odds and ends
MC (Management Communication) security camera project
PBR (Problem Resolution) DELL cancel NIC service request – fixed problem
MC (Management Communication) Technology update – quick update on work done this summer
08/19/2008
SRQ (Special Request) Science Wing imaging and setup
SRQ (Special Request) HS Athletic office
PBR (Problem Resolution) SE Office printing – TCP/IP printing
SRQ (Special Request) BLaST Security camera setup
08/18/2008
SRQ (Special Request) Setup and begin imaging Science Wing
SRQ (Special Request) complete image of LE Librarian PC
SRQ (Special Request) HS Business Office computer upgrade / replacement
PBR (Problem Resolution) Imaging – licensing issue – use laptop server
SEC (Security Work) Shoemaker substitute – review needs
SRQ (Special Request) Web announcement for HS Open House and Tech Position
PBR (Problem Resolution) restore data for the Student Information System
MC (Management Communication) Parent Link communication for HS Open House
MC (Management Communication) IU17 region Tech Position opening
PBR (Problem Resolution) eStrategic Plan Security
MC (Management Communication) eStrategic Plan Security
MC (Management Communication) review onsite wiring job requirements with Falcon Computer
MC (Management Communication) College internship
EM (Email Management) Tasks for college internship
08/17/2008
SRQ (Special Request) upgrade servers with MS Updates
SRQ (Special Request) LE finish up imaging
ORG (Organize and Clean) go through remaining unallocated PCs
SRQ (Special Request) image LE Librarian PC
SRQ (Special Request) HS Business Office computer upgrade / replacement
EM (Email Management)
PBR (Problem Resolution) DELL PCs diagnose NIC problems and video problems
MC (Management Communication) teacher passwords
08/17/2008
SRQ (Special Request) upgrade servers with MS Updates
08/15/2008
SRQ (Special Request) HS Teacher Saxon program not on image
SRQ (Special Request) HS Business Office computer upgrade / replacement
PBR (Problem Resolution) HS Library image problem
EM (Email Management)
MC (Management Communication) school board president review tech position opening
MC (Management Communication) BLaST SE POE switch setup
SRQ (Special Request) LE Lab Image
WSO (Web Site Override)    
RSC (Research New Technologies) testing of ID Printer
PBR (Problem Resolution) SASDDC2 replace cooling fan
08/14/2008
SRQ (Special Request) HS Student Classroom PCs begin imaging
PBR (Problem Resolution) sayre web server failure – migrated to VMWare server
RSC (Research New Technologies) review wiring jobs with Falcon Computer
SEC (Security Work) modify system script
SEC (Security Work) user account issues
SRQ (Special Request) HS Library Image
SRQ (Special Request) HS Computer Graphics / Art room setup
SRQ (Special Request) HS Business Office computer upgrade / replacement
08/13/2008
SRQ (Special Request) HS Student Classroom PCs begin imaging
SRQ (Special Request) HS CADCAM lab imaging complete
SRQ (Special Request) HS CAD laptop setup for teacher
FIN (Financials) received computer wheels for carts in HS
PBR (Problem Resolution) sayre web server failure – working with Dell to resolve
SRQ (Special Request) continue to upgrade inventory
MC (Management Communication) sayre web server down
SRQ (Special Request) HS Business office PC upgrade / replacements
SRQ (Special Request) PIMS work
08/12/2008
MC (Management Communication) Web Page Class
SRQ (Special Request) Image HS Lab 235 Complete
SRQ (Special Request) Image HS Lab 252 Complete
SRQ (Special Request) Image HS Tech Office for Web Page Class
SRQ (Special Request) Image HS Lab 129
SRQ (Special Request) Image HS Lab 131
SRQ (Special Request) Image HS Resource Room 258
SRQ (Special Request) Image HS Resource Room 237
ORG (Organize and Clean) Tech Office
SRQ (Special Request) duplicate and inventory new software DVD/CDs
SRQ (Special Request) Geneva Logic – build new remote control classrooms based on new inventory / reallocation
SRQ (Special Request) Image HS CAD Lab
MC (Management Communication) meet with superintendent on staff resignation
SRQ (Special Request) web site announcement
SEC (Security Work) Active Directory clean up of old computers

08/11/2008
MC (Management Communication) review imaging needs of HS
FIN (Financials) DELL color laser duplexer
SRQ (Special Request) image
FIN (Financials) NUMONICS replacement tablets received
RSC (Research New Technologies) AutoCAD imaging / licensing
FIN (Financials) DELL Vostro laptop case pricing
SRQ (Special Request) HS Resource Room PC setup
SRQ (Special Request) HS Images – add SAM 2007
SRQ (Special Request) HS Image HS Lab 235
TT (Tech Tip – create and send to SASD) ABACA Outlook 2007

08/08/2008
SRQ (Special Request) SE Student PC imaging complete
SRQ (Special Request) HS Lab 237 ready for imaging
SRQ (Special Request) HS Lab 235 ready for imaging
FIN (Financials) DELL received color laser for compensation for service issues
SRQ (Special Request) DELL color laser setup
SRQ (Special Request) GradeQuick update
ORG (Organize and Clean) IT area
EM (Email Management)
RSC (Research New Technologies) AutoCAD 2009 installation

08/07/2008
MC (Management Communication) maintenance work for wireless hookup in HS Gym
SRQ (Special Request) SE student PC imaging
SRQ (Special Request) HS lab 129 monitor / physical setup
SRQ (Special Request) HS Teacher monitor swap / setup
FIN (Financials) DELL resolution on service issues
SOP (Standard Operating Procedure) SAM 2007 installation
SEC (Security Work) new teacher passwords
SRQ (Special Request) review PC reallocation for HS
PBR (Problem Resolution) ABACA server restart
ORG (Organize and Clean) IT area
RSC (Research New Technologies) AutoDesk 2009 installation
SRQ (Special Request) Reference for BLaST IU17 PAIUnet
SRQ (Special Request) AutoDesk licensing request
SRQ (Special Request) Class of 2000 cancellation
EM (Email Management)

08/06/2008
FIN (Financials) SAM 2007
SRQ (Special Request) SAM 2007 software installation – FTP software download
PBR (Problem Resolution) network issue on staff PC in SE
MC (Management Communication) Network Spelling Blaster installation
SRQ (Special Request) HS Computer table assembly complete
SRQ (Special Request) LE water announcement
RSC (Research New Technologies) SAM 2007 software
SOP (Standard Operating Procedure) SAM 2007 installation
SRQ (Special Request) HS Lab 129 monitor swap
MC (Management Communication) CFF Coach planning
EM (Email Management)

08/05/2008
SRQ (Special Request) HS Setup of PCs complete (non science wing)
SRQ (Special Request) SE Setup of Teacher PCs images (complete)
MC (Management Communication) eStrategic Plan submit all plans
SRQ (Special Request) eStrategic Plan
SRQ (Special Request) HS Computer table assembly
PBR (Problem Resolution) troubleshoot network wiring issues
SRQ (Special Request) Security camera work and science wing network closet
SOP (Standard Operating Procedure) Network Spelling Blaster installation
SRQ (Special Request) BLaST reconnect fiber to Science Wing closet
EM (Email Management)

08/04/2008
MC (Management Communication) position review
SRQ (Special Request) Security camera review of last pieces of equipment
FIN (Financials) CDW invoice reconciliation
PBR (Problem Resolution) PDE eStrategic plan issues
SEC (Security Work) security camera security accounts documentation
EM (Email Management)
MC (Management Communication) DELL resolution for services email
FIN (Financials)
SOP (Standard Operating Procedure) CSIU Firewall Remote Access
SRQ (Special Request) upgrade CSIU financial applications
MC (Management Communication) DELL resolution for services phone call

07/18/2008
SRQ (Special Request)   Business office payroll PC upgrade
MC (Management Communication) more planning on technology for next 2 weeks
SRQ (Special Request)  move network wiring in HS classrooms for additional PCs
FIN (Financials)   DELL order 3 more projection screens
SEC (Security Work)   move payroll account over to new account
MC (Management Communication) payroll account changes
SRQ (Special Request)   install new Wireless Access points in HS
SRQ (Special Request)   setup computers in HS

07/17/2008
SRQ (Special Request)   move network wiring in HS classrooms for additional PCs
SRQ (Special Request)   work on physically setting up HS teacher PCs
MC (Management Communication) College projects for next 2 weeks
EM (Email Management)
SOP (Standard Operating Procedure)   work on static IP documentation for new equipment in Litchfield
MC (Management Communication) BLaST Litchfield Network changes
MC (Management Communication) Undergraduate College Internship evaluation Bloomsburg University
MC (Management Communication)  Graduate College Internship Bloomsburg University required application for fall intern in educational technology
SRQ (Special Request)   setup additional WAPs in HS
SRQ (Special Request)   begin building 20GB student classroom  HS PC
MC (Management Communication) NUMONICS resolution to 2 units
FIN (Financials)   revise last year item cost
FIN (Financials)   order Adobe Premier Elements
FIN (Financials)   NUMONICS new tablets finalize product?

07/16/2008
PBR (Problem Resolution)   Verizon computer line to LE down T1
ORG (Organize and Clean) IT area
FIN (Financials)   received DELL new web filter server
SRQ (Special Request)   mounted DELL web filter server in rack
FIN (Financials)   CXTEC order POE switch
MC (Management Communication) maintenance electrical work in SE
MC (Management Communication) College projects for next 2 weeks
MC (Management Communication) escalation of outstanding issues – DELL
MC (Management Communication) VERSATABLES confirm shipment – has been shipped
SEC (Security Work)   Active Directory work on disabled accounts
SOP (Standard Operating Procedure)   TYPE TO LEARN Client/Network setup
MC (Management Communication)  review BLaST data center work
SRQ (Special Request)   update status of camera
MC (Management Communication) DELL resolution of color laser printer
SRQ (Special Request)   work on physically setting up HS teacher PCs
MC (Management Communication) meeting with college intern professor from Bloomsburg University (on site evaluation)

07/15/2008
SEC (Security Work)   Student and staff group and account work
SRQ (Special Request)   continue to build images with printer and new educational software
FIN (Financials)   received DELL computer projector screens
ORG (Organize and Clean) IT area
SEC (Security Work)   redo district login script for new software
SRQ (Special Request)   work on physically setting up HS teacher PCs

07/14/2008
FIN (Financials)   KNOWLEDGE ADVENTURE received software
RSC (Research New Technologies)   begin research Knowledge Adventure software network installs
PBR (Problem Resolution)   SASDDC2 boot up error after power outage on weekend – fixed
MC (Management Communication) SE Projectors maintenance questions
RSC (Research New Technologies)  
SRQ (Special Request)   setup additional switches for HS closets for additional devices
SRQ (Special Request)   work on physically setting up HS teacher PCs
SRQ (Special Request)    creating printers for all images and standardizing the names
EM (Email Management)
SOP (Standard Operating Procedure)   Network Setup of Knowledge Adventure software
SRQ (Special Request)   moved Financial Football on SASDAPPS1 standardized

07/11/2008
MC (Management Communication) NUMONICS tablet status
SOP (Standard Operating Procedure)   T:\SOPS\Type To Learn\Install Client Version 3.doc
SOP (Standard Operating Procedure)   T:\SOPS\Kurzweil\Kurzweil Installation and Setup Notes.doc
SOP (Standard Operating Procedure)   T:\SOPS\Microsoft Data Protection Manager 2007\Using a Cleaning Tape.docx
FIN (Financials)   MICROGRAMS network version pricing
EM (Email Management)
SRQ (Special Request)   build LE librarian PC
SRQ (Special Request)   continue to build various PC images
ORG (Organize and Clean) finish organizing server room racks and KBM equipment
MC (Management Communication) KNOWLEDGE ADVENTURE software
FIN (Financials)   3COM wireless management software followup
FIN (Financials)   CXTEC 3COM mounting ears
FIN (Financials)   3COM received replacement switch for SENET03 failure

07/10/2008
FIN (Financials)   SUNBURST type to learn received
FIN (Financials)   CDW projector spiders
FIN (Financials)   DELL surge protectors
FIN (Financials)   CDW VGA cables
FIN (Financials)   DELL video splitters
FIN (Financials)   Follet library scanner
MC (Management Communication) HS Teacher PCs setup and standards
RSC (Research New Technologies)   Follet library scanner
SRQ (Special Request)   build LE librarian PC
SRQ (Special Request)   setup new PCs in Litchfield lab
FIN (Financials)   CXTec Security camera project additional 3 3COM PWR sent PO
MC (Management Communication) security camera project – science wing closet
PBR (Problem Resolution)   3COM switch SENET03 overheated and needs replacement
MC (Management Communication) schedule CSIU financial system upgrade
SRQ (Special Request)   BLaST Camera Security Project
SRQ (Special Request)   BLaST MS Operations Manager
EM (Email Management)
FIN (Financials)   CXTEC stacking cables for 3870 ordered
FIN (Financials)   CXTEC return bad APC network card tracking number 12 116 851 90 9409 6044
PBR (Problem Resolution)   Numonics document problems on 2 tablets and send back to vendor
MC (Management Communication) NUMONICS status of ordering new equipment
MC (Management Communication) VERSATABLES status of order
SOP (Standard Operating Procedure)   Tape cleaning procedure

07/09/2008
SRQ (Special Request)   setup new PCs in Litchfield lab
PBR (Problem Resolution)   fixed Dell projector
SRQ (Special Request)   continue image creation with printers
SRQ (Special Request)   start building new Dell PC image
MC (Management Communication) recognition for security camera project
FIN (Financials)   send AP to pay invoices for items received
SOP (Standard Operating Procedure)   SASD Lenovo Power Save Features
SRQ (Special Request)   setup PCs in High School – get ready for imaging
SEC (Security Work)   6th grade students moved to 7th grade
RSC (Research New Technologies)   CFF wireless laptop update with cover shut via wireless

07/08/2008
SRQ (Special Request)   setup new PCs in Lab 235 and 252 unbox
SRQ (Special Request)   starting setup of teacher PCs in HS

07/07/2008
ORG (Organize and Clean)   more work in data center
ORG (Organize and Clean)  remove old CRT monitors from Litchfield – store in HS shop for recycling
RSC (Research New Technologies)   test laptop for Litchfield images – upgrade software
PBR (Problem Resolution)   Geneva Logic & MS PhotoStory 3 problem reported to vendor
SRQ (Special Request)    creating printers for all images and standardizing the names
MC (Management Communication) VersaTables – est delivery date
SRQ (Special Request)   Maintenance finished HS computer projector install – begin SE computer projector installs
EM (Email Management)
PBR (Problem Resolution)   3COM SENET03 switch fail – overheat

07/03/2008
FIN (Financials)   received rails from CXTEC for APC units
MC (Management Communication) building and grounds – projectors for Snyder setup
FIN (Financials)   Deep Surplus credit memo
SRQ (Special Request)   quality check of images
EM (Email Management)
ORG (Organize and Clean):  more work in data center
SRQ (Special Request)   label computer projectors & equipment for SE and LE rooms
FIN (Financials)   price quote DELL additional computer projection screens
FIN (Financials)   order CDW additional projector spider mounts and ceiling tiles and VGA cables
FIN (Financials)   order BLAST Abaca invoice
MC (Management Communication) DELL service issue
MC (Management Communication) VERSATABLES check shipping delivery date
SRQ (Special Request)   creating printers for all images and standardizing the names

07/02/2008
MC (Management Communication) School board status of tech projects
EM (Email Management)
FIN (Financials)   CXTEC review service
FIN (Financials)   CXTEC received last APC unit for data center
SRQ (Special Request)   BLaST Camera Security Project
PBR (Problem Resolution)   resolve problem with load balancing NIC cards on servers
ORG (Organize and Clean):  more work in data center
FIN (Financials)   NUMONICS – negotiation of pricing and availability of new product
FIN (Financials)   AP order software for images and SAM 2007
MC (Management Communication) computer projector setup in High School
SEC (Security Work)  
SOP (Standard Operating Procedure)   T:\SOPS\CSIU Financials SASDFIN\Printer Redirection for CSIU.doc
PBR (Problem Resolution)   NUMONICS service request for tablet replacement

07/01/2008
ORG (Organize and Clean):  more work in data center
SRQ (Special Request)   Recycle to Falcon Computer
SOP (Standard Operating Procedure)   Imaging checklist
MC (Management Communication) imaging checklist work for review
SRQ (Special Request)   setup new printers for Litchfield
PBR (Problem Resolution)   Adobe new version download issue – wrong software license key and download did not contain Acrobat 9 in Create Web Suite 3.3
PBR (Problem Resolution)   replaced defective CDROM in HS Library PC
FIN (Financials)   3COM return RMA
FIN (Financials)   CXTEC return NIC
FIN (Financials)   DELL Microsoft licensing update

06/30/2008
SRQ (Special Request)   HS Library – setup and clean PCs
SRQ (Special Request)   HS Resource Room – setup and clean PCs
SRQ (Special Request)   create image quality checklist – verify and test images
SRQ (Special Request)   BLaST Camera Security Project
SRQ (Special Request)   APC server setup with additional APCs after doing load balancing of electric
SRQ (Special Request)   web site ad for coaching openings
PBR (Problem Resolution)   HS Dell CDROM problems
EM (Email Management)
FIN (Financials)   received CDW computer projectors
FIN (Financials)   received DELL APC surge protectors
RSC (Research New Technologies)   new version of Adobe Creative Web suite
ORG (Organize and Clean):  more work in data center
FIN (Financials)   CDW received VGA cables
FIN (Financials)   CDW received HP printers
FIN (Financials)   CXTEC APC rack rails
SRQ (Special Request)   upgraded Image Center to version 2.5 and tested

06/27/2008
SRQ (Special Request)   new APCs for Data Center – installation and setup
SRQ (Special Request)   printer naming throughout high school – work on standards and labeling
SRQ (Special Request)   rebalance APC units with servers
RSC (Research New Technologies)   Adobe digital movies sound issues
PBR (Problem Resolution)   Business office Adobe issue
SRQ (Special Request)   Gadwin HS Principal office
FIN (Financials)   CXTEC return bad APC network card
FIN (Financials)   BLAST Kaspersky antivirus licenses additional
FIN (Financials)   VERSATABLES shipping today

06/26/2008
SRQ (Special Request)   BIOS upgrade Lenovo laptops – completed for all laptops
RSC (Research New Technologies)   Adobe Premier DVD burning
PBR (Problem Resolution)   DELL video monitor display
RSC (Research New Technologies)   MS Operations Manager Zack BLaST
FIN (Financials)   CXTEC received new APCs for Data Center – installation and setup
SRQ (Special Request)   removed SASDSNAP from autoreboots
SRQ (Special Request)   printer naming throughout high school – work on standards and labeling
FIN (Financials)   CXTEC Received 3COM 3870 switches

06/25/2008
SRQ (Special Request)   help with summer rec HS Projection system
FIN (Financials)   continue new FY technology orders
SRQ (Special Request)   complete upgrade of Music teacher laptop
RSC (Research New Technologies)   Lenovo recovery / drivers multimedia
EM (Email Management)
FIN (Financials)   DALCO pricing for network wire
SRQ (Special Request)   BLaST Camera Security Project – 4500G switch order for Snyder
SEC (Security Work)   VeriSign
FIN (Financials)   year end review
ORG (Organize and Clean):  IT storage area – clean up for new equipment delivery
FIN (Financials)   3COM and Dell returns
SRQ (Special Request)   review maintenance work needed for HS Guidance area

06/24/2008
SRQ (Special Request)   Camera Security Project
EM (Email Management)
FIN (Financials)   CXTEC 3com 4500G switch ordered
SRQ (Special Request)   replacing
FIN (Financials)   DALCO pricing for network wire
SRQ (Special Request)   imaging Music laptop
RSC (Research New Technologies)   Protect on testing
RSC (Research New Technologies)   GPO Sound Icon display
SEC (Security Work)   PDE eGrant – Business Manager needs to adjust security
FIN (Financials)   begin new FY technology orders
EM (Email Management)

06/23/2008
SRQ (Special Request)   Image Music teacher laptop
SRQ (Special Request)   replacement of PCs in HS Principal Office
SRQ (Special Request)   Computer Projector hookups – review with maintenance
FIN (Financials)   Knowledge Adventure – pricing for network versions
EM (Email Management)
SRQ (Special Request)   HS Auditorium projector for summer rec
FIN (Financials)   VersaTables – delivery date
SRQ (Special Request)   SE building PC work
SEC (Security Work)   web site allow
SOP (Standard Operating Procedure)   Mistubishi Auto Power Off
SOP (Standard Operating Procedure)   DELL Bios upgrades
SOP (Standard Operating Procedure)   LENOVO Bios upgrades
SRQ (Special Request)   HS Principal office – begin replacement of PCs with new with 2  monitors for security camera project
FIN (Financials)   DALCO pricing for hubbel casing
PBR (Problem Resolution)   LENOVO received replacement hard drive
FIN (Financials)   DELL MS Office License agreement
FIN (Financials)   CXTEC must have 8 outlets for APC units
RSC (Research New Technologies)   MS Office GPO
RSC (Research New Technologies)   Google Earth
SRQ (Special Request)   imaging CFF teacher

06/20/2008
SOP (Standard Operating Procedure)   Outlook 2007 Improving Performance
PBR (Problem Resolution)   HS Principal Outlook problems
PBR (Problem Resolution)   HS Psych Outlook problems related to profile
RSC (Research New Technologies)   review setup of  PC Updates
MC (Management Communication) computer security camera – dual monitors proposal to admin team
SOP (Standard Operating Procedure)   Services Disable Checklist update
EM (Email Management)
VTB (Verified Tape Backup)  
TT (Tech Tip – create and send to SASD) MS Office Copy & Paste
PBR (Problem Resolution)   CFF Lenovo / IBM laptop – hard drive failure – contact for replacement
MC (Management Communication) CFF Lenovo CDW DVD software needed
FIN (Financials)   Sunburst – PreK through 2nd Grade software
SRQ (Special Request)   continue imaging for Office Staff

06/19/2008
SRQ (Special Request)   2008 Class Videos
SEC (Security Work)   server reboot accounts and setup
SRQ (Special Request)   Windows Update Server configuration
SOP (Standard Operating Procedure)   Protect ON schedule & setup
SOP (Standard Operating Procedure)   MS Update Services schedule & setup 
SOP (Standard Operating Procedure)   Kaspersky schedule & setup
SRQ (Special Request)   backup of teacher staff profiles
SRQ (Special Request)   begin imaging HS Principal office
SRQ (Special Request)   HS Guidance office prep for new equipment
SRQ (Special Request)   continue imaging Business office
FIN (Financials)   DELL Surge protectors – finalize pricing
FIN (Financials)   DELL video splitters – pricing
EM (Email Management)
SRQ (Special Request)   web site job openings

06/18/2008
FIN (Financials)   3COM received compensation spare switch
PBR (Problem Resolution)   3COM received replacement switch for HSNET04
SRQ (Special Request)   image creation school psych
SRQ (Special Request)   BLaST security camera work
SRQ (Special Request)   backup of teacher staff profiles
SRQ (Special Request)   review and upgrade login script in KIXSTART
PBR (Problem Resolution)   replace defective 3COM switch in HSNET04
SRQ (Special Request)   upgrade CSIU applications
RSC (Research New Technologies)   GPO windows setting for login script & optimize login script
FIN (Financials)   DELL conference call for financial resolution
SRQ (Special Request)   update SASD Inventory database

06/17/2008
SRQ (Special Request)   DataCenter wiring for servers and rebalance of power
FIN (Financials)   DELL MS Office pricing
FIN (Financials)   SCRIPTLOGIC pricing
SRQ (Special Request)   image creation school psych
SRQ (Special Request)   Guidance area – prep for additional PCs
FIN (Financials)   AUTOCAD pricing
SRQ (Special Request)   backup of teacher staff profiles
FIN (Financials)   price quote DALCO Hubbel raceway
FIN (Financials)   IU13 Adobe maintenance pricing
EM (Email Management)

06/16/2008
PBR (Problem Resolution)   LE network down
FIN (Financials)   IT Budgeting and negotiating of pricing & preparing for orders
SRQ (Special Request)   DataCenter wiring for servers and rebalance of power
SRQ (Special Request)   BLaST security camera work
SRQ (Special Request)   build a new image district psychiatrist PC
FIN (Financials)   DELL price quote projection screens and servers
SRQ (Special Request)   College reference
FIN (Financials)   DATACARD price quote for ID printer ribbons
FIN (Financials)   DELL price quote printer labels
PBR (Problem Resolution)   3COM 3870 Hickey hardware fan failure
SRQ (Special Request)   BLaST Event network trapping
SRQ (Special Request)   free up disk space on SASDUTILS
FIN (Financials)   DELL price quote athletic laptop
FIN (Financials)   pricing for ScriptLogic Image Center
FIN (Financials)   pricing for long surge protectors DELL
EM (Email Management)

06/13/2008
SRQ (Special Request)   Review elementary needs assessment
SRQ (Special Request)   DataCenter wiring for servers and rebalance of power & APC battery replacement
EM (Email Management)
PBR (Problem Resolution)   APC contacted tech support – sending out calibration device for old 2200 XL unit
FIN (Financials)   IT Budgeting and negotiating of pricing & preparing for orders
FIN (Financials)   CXTEC pricings
FIN (Financials)   DELL resolution
FIN (Financials)   3COM resolution

06/12/2008
SRQ (Special Request)   image creation of LE PCs
SRQ (Special Request)   update SASD Technology Inventory DB
SRQ (Special Request)   BLaST security camera work
SRQ (Special Request)   BLaST network and server work
SRQ (Special Request)   Lenovo BIOS upgrades
SRQ (Special Request)   completed Summer Rec PC upgrade
SRQ (Special Request)   Active Directory work
EM (Email Management)
MC (Management Communication) 3COM compensation
FIN (Financials)   IT Budgeting and negotiating of pricing & preparing for orders
PBR (Problem Resolution)   Data Center electrical problems

06/11/2008
MC (Management Communication) 3COM switch issues and compensation – address issues
FIN (Financials)   Ed Resources pricing
FIN (Financials)   IT Budgeting and negotiating of pricing & preparing for orders
EM (Email Management)
SOP (Standard Operating Procedure)   Duplicate EMail Names How to Display Diff Characteristics
RSC (Research New Technologies)    build SE Lab image
MC (Management Communication) 3COM switch issues work with technical support
FIN (Financials)   IU17 Consortium pricing Discovery Education & BESS sent license count for next year
SRQ (Special Request)   service Toshiba DataCard summer rec printer
PBR (Problem Resolution)   returned all Dell Power Supplies
MC (Management Communication) DELL completed power supply project

06/10/2008
MC (Management Communication) 3COM switch issues and compensation
RSC (Research New Technologies)    Summer Rec ID printer
MC (Management Communication) HS Projector installation work for the summer
RSC (Research New Technologies)    build image for SE student classroom PCs
RSC (Research New Technologies)    begin removal of LE old computer equipment
PBR (Problem Resolution)   Geneva Logic – removal of  Protect On
SOP (Standard Operating Procedure)   ID printer setup and summer rec PC setup
MC (Management Communication) Dell compensation for service issues
MC (Management Communication)  place eStrategic Plan on our website for review
PBR (Problem Resolution)   Geneva Logic – removal of Protect On problem

06/09/2008
    Security Camera Project BLaST onsite
RSC (Research New Technologies)    Image build
PBR (Problem Resolution)   Summer Rec ID PC virus / system problems
RSC (Research New Technologies)    eStrategic Plan preparation
RSC (Research New Technologies)    Science wing network closet shut down and removed technology from construction area
EM (Email Management)

06/05/2008
EM (Email Management – answer and file messages)
SRQ (Special Request)  Reimage CFF Teacher laptops for summer usage
SRQ (Special Request) Senior Pictures for CD
PBR (Problem Resolution) DELL power supplies – continue replacement
SEC (Security Work):  eStrategic Plan common storage area
SRQ (Special Request)   Business Manager new PC setup / usage questions
MC (Management Communication) AutoCAD meeting
MC (Management Communication) Science Wing room meeting
RSC (Research New Technologies)   Office 2007
FIN (Financials)   DELL return defective components
EM (Email Management) 
SRQ (Special Request) Complete Reimage CFF Teacher laptops for summer usage
MC (Management Communication) staff position questions
VTB (Verified Tape Backup)   
MC (Management Communication) Internship for fall confirmation
SOP (Standard Operating Procedure)   Digital camcorder, Adobe Premier, Web Streaming
FIN (Financials)   preparing orders for next fiscal year
FIN (Financials)   Dell price quote for projection screens
FIN (Financials)   CDW price
RSC (Research New Technologies)    backup Athletic Office ID PC

06/04/2008
EM (Email Management – answer and file messages)
SRQ (Special Request) finding files
MC (Management Communication) CSIU upgrade complete
SRQ (Special Request) Reimage CFF Teacher laptops for summer usage
SRQ (Special Request) Business Manager PC new image build & replacement PC
SRQ (Special Request) Graduation / Bacc help with aud technology
SRQ (Special Request) Senior fine work for compensation
FIN (Financials) CXTEC negotiate pricing
SEC (Security Work):  check student for plagiarism
SRQ (Special Request) eStrategic Plan Presentation
PBR (Problem Resolution) DELL power supplies – continue replacement
SRQ (Special Request) eStrategic Plan prepare for web site
PBR (Problem Resolution) DELL power supplies – continue replacement
PBR (Problem Resolution) replace science wing switch

06/03/2008
PBR (Problem Resolution) 3COM switch failure for Science Wing in HS
SRQ (Special Request) Science Wing network closet labeling for move
MC (Management Communication) 3COM switch failure and service issues
MC (Management Communication) Building and Grounds Science Wing project
EM (Email Management – answer and file messages)
SEC (Security Work):  Domain admin work
SRQ (Special Request) upgrade CSIU
SRQ (Special Request) Reimage CFF Teacher laptops for summer usage
PBR (Problem Resolution) DELL power supplies – continue replacement
SRQ (Special Request) Business Manager PC new image build

06/02/2008
EM (Email Management – answer and file messages)
SRQ (Special Request) CFF Teacher laptop new image build and test
PBR (Problem Resolution) DELL power supplies – continue replacement
RSC (Research New Technologies) MS Office 2007
RSC (Research New Technologies) Adobe Premier 3 for digital movies
FIN (Financials) DELL MS Pricing MS Office 2007
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
FIN (Financials) update documentation
SOP (Standard Operating Procedure)  MS Office 2007 Setup
RSC (Research New Technologies) Adobe Creative Suite 4 – go with 3 – 4 not available this summer
FIN (Financials) Aristotle negotiations
FIN (Financials) DELL MS Office negotiations
FIN (Financials) CDW CFF MS Office licensing

05/30/2008
FIN (Financials) DELL PCs for next fiscal year – update quote
PBR (Problem Resolution) continue to replace defective power supplies from Dell Snyder
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
EM (Email Management – answer and file messages)
MC (Management Communication) CSIU upgrade notice
MC (Management Communication) Tech Committee correspondence
MC (Management Communication) 3COM switches returned – UPS
FIN (Financials) 3COM compensation for service issues
SEC (Security Work):  HS Pictures
FIN (Financials) Aristotle pricing
MC (Management Communication) DELL status of power supply replacements
FIN (Financials) DELL free printer
MC (Management Communication) DELL compensation and proposal for certification

05/29/2008
ORG (Organize and Clean):  more work in data center
FIN (Financials) review and work on pricing
RSC (Research New Technologies) BLaST Systems Management Center VMWare build of server
SRQ (Special Request) continue to work on computer images
SRQ (Special Request) Vision groups review and update computers in groups
TWC (Taught Web Class) Class of 2008, Staff web page redesign
SRQ (Special Request) District Champs – baseball
FIN (Financials) tech bills to pay
EM (Email Management – answer and file messages)

05/28/2008
FIN (Financials) Dell Office licensing
TWC (Taught Web Class) final senior class – work on Class of 2008
SRQ (Special Request) continue to work on computer images
SRQ (Special Request) Vision groups review and update computers in groups
ORG (Organize and Clean):  prepare server room for switch moves and cabinet
FIN (Financials) IU13 state wide pricing MS Office
PBR (Problem Resolution) replace switch SENET03
PBR (Problem Resolution) replace switch HSNET05
SRQ (Special Request) upgrade CSIU financials
SRQ (Special Request) move network equipment into new cabinet – rewire and restart entire network
MC (Management Communication) IT Committee Meeting
PBR (Problem Resolution) troubleshoot login problem – fixed SASDAPPS1

05/27/2008
MC (Management Communication) schedule network work for Wed – announce downtime and work
EM (Email Management – answer and file messages)
SRQ (Special Request) continue to work on summer images
MC (Management Communication) DELL power supply replacements – note work will start
MC (Management Communication) Camera Security project status
SOP (Standard Operating Procedure) Solution to MS Updates not installing
PBR (Problem Resolution) HS Lab 237 replace power supplies
PBR (Problem Resolution) solution to long laptop log on problem
MC (Management Communication) IT Committee Meeting
FIN (Financials) DELL received rack for server room
ORG (Organize and Clean):  prepare for server room work
FIN (Financials) DELL DHL schedule return power supplies

05/22/2008
FIN (Financials) Dell finalize new PC quote for next fiscal year
SRQ (Special Request) SE teacher computer projector replacement
FIN (Financials) Sergeant Aristotle pricing
FIN (Financials) CXTEC network pricing
FIN (Financials) DELL MS Office pricing
SRQ (Special Request) continue to build image student 270 classroom PC image
SRQ (Special Request) Check PC inventory
FIN (Financials) Type to Learn pricing
EM (Email Management – answer and file messages)
MC (Management Communication) BLaST fiber work project
FIN (Financials) CXTEC APC units
FIN (Financials) CDW CFF projector pricing review
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
FIN (Financials) NUMONICS pricing
FIN (Financials) VERSA pricing

05/21/2008
EM (Email Management – answer and file messages)
FIN (Financials) IT Budget
MC (Management Communication) Science Wing room re-assignments – tech proposal for CFF technology
SRQ (Special Request) HS Art Room – upgrade Vision
RSC (Research New Technologies) Protect On
SRQ (Special Request) Web site announcement for seniors
PBR (Problem Resolution) 3COM RMA 22075841
SRQ (Special Request) college internship interview for fall M.S. Instructional Technology
SRQ (Special Request) continue to build image student 270 classroom PC image
RSC (Research New Technologies) Protect On

05/20/2008
FIN (Financials) Dell PC pricing for next year budget – finalizing
FIN (Financials) Rediker pricing for next year budget
RSC (Research New Technologies) Image Center on laptop for imaging LE – update the SOP (Standard Operating Procedure)
SRQ (Special Request) continue to build image student 270 classroom PC image
FIN (Financials) finalize pricing for Core Switch move BLaST
MC (Management Communication) SmartFilter renewal – BlaST review
MC (Management Communication) DELL warrantee extension and power supply resolution
MC (Management Communication) Science Wing – room moves – revised proposal
SRQ (Special Request) IT Plan revisions
FIN (Financials) DELL agree to terms for power supply replacement
MC (Management Communication) eStrategic Plan Meeting
FIN (Financials) TypeToLearn pricing for site
RSC (Research New Technologies) Protect On
EM (Email Management – answer and file messages)

05/19/2008
SRQ (Special Request) Board meeting announcement
MC (Management Communication) data center switch firmware upgrade – review backup procedure
MC (Management Communication) athletic department tech need for swim team
SOP (Standard Operating Procedure) HS Auditorium Projection Equipment
MC (Management Communication) auditorium
SRQ (Special Request) help with safe search presentation in HS Auditorium
RSC (Research New Technologies) ZixIt Email Encryption
FIN (Financials) return Dell part
MC (Management Communication) eStrategic Plan Meeting
FIN (Financials) IT Budget work
EM (Email Management – answer and file messages)
SEC (Security Work):  alumni special security
FIN (Financials) Dell volume pricing

05/16/2008
SRQ (Special Request) continue to upgrade BIOS on PCs
SRQ (Special Request) continue to upgrade Vision on PCs
SRQ (Special Request) continue to build image CFF student laptop
SRQ (Special Request) start building District staff/teacher desktop image
FIN (Financials) give AP go-ahead to pay Kingdom bill
ORG (Organize and Clean):  paperwork
TWC (Taught Web Class) work on Class 2008 and Staff/Teacher pages
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
SEC (Security Work):  Cadre verification of contacts
EM (Email Management – answer and file messages)
MC (Management Communication) budgeting and planning
PBR (Problem Resolution) DELL replacement mice and keyboards
FIN (Financials) CXTec pricing for APC units
FIN (Financials) DELL pricing for next years PCs
FIN (Financials) DELL pricing
MC (Management Communication) Network work for weekend downtime
ORG (Organize and Clean):  server room work
FIN (Financials) IT Budget work

05/15/2008
SRQ (Special Request) HS Auditorium help with lift
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
SRQ (Special Request) continue to upgrade BIOS on PCs
SRQ (Special Request) continue to upgrade Vision on PCs
SRQ (Special Request) continue to build image 235 Lab PC
SRQ (Special Request) continue to build image CFF teacher laptop
SRQ (Special Request) continue to build image CFF student laptop
TWC (Taught Web Class) senior pages and soccer
SEC (Security Work):  Tech account for college intern
SRQ (Special Request) science wing network closet label and document for move
EM (Email Management – answer and file messages)
MC (Management Communication) Juniper access problem
SEC (Security Work):  Firewall access
SRQ (Special Request) Technology Inventory database work
TT (Tech Tip – create and send to SASD)   HS Auditorium projection equipment

05/14/2008
TT (Tech Tip – create and send to SASD)   Abaca SPAM changes
SRQ (Special Request) laptop for employee (help)
FIN (Financials) Discovery Education – selection of licensing
MC (Management Communication) SE work
FIN (Financials) budgeting for next year
SRQ (Special Request) eStrategic Plan
SRQ (Special Request) CFF laptop reimage and fix
MC (Management Communication) eStrategic Plan completed
MC (Management Communication) internship
SRQ (Special Request) announcements on web site
SRQ (Special Request) ParentLink announcement
SRQ (Special Request) continue to upgrade BIOS on PCs
SRQ (Special Request) continue to upgrade Vision on PCs

FIN (Financials) pricing server / network cabinet CXTEC
05/13/2008
EM (Email Management – answer and file messages)
SRQ (Special Request) begin building image GX520 lab
SRQ (Special Request) begin building image GX740
MC (Management Communication) BLaST meeting on network needs for next year & special projects
PBR (Problem Resolution) CFF laptops – Math Cart can not connect – fixed
SRQ (Special Request) begin building image lab 235
PBR (Problem Resolution) uncovered Geneva Logic surf lock issue with auditorium PC
MC (Management Communication) Geneva Logic – Protect On
SRQ (Special Request) eStrategic Plan
MC (Management Communication) College internship
SOP (Standard Operating Procedure) fix NetDirector access

05/12/2008
SRQ (Special Request) go over SE lab updates
SRQ (Special Request) begin building image GX520
SRQ (Special Request) begin building image GX740
SRQ (Special Request) eStrategic Plan work
SEC (Security Work):  re-enable disciplined student account
EM (Email Management – answer and file messages)

05/08/2008
SRQ (Special Request) CFF Flip the Switch event
SRQ (Special Request) eStrategic Plan work
RSC (Research New Technologies) HS Auditorium NetDirector access issues
PBR (Problem Resolution) replace SE teacher power supply
PBR (Problem Resolution) replace SE teacher PC and resetup for Numonics
SRQ (Special Request) swap out SE Lab employee PC and setup
PBR (Problem Resolution) SE terminal server issue with my documents
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
SRQ (Special Request) upgrade SE lab to Vision 6.7.2
SRQ (Special Request) SE library projector PC sound setup

05/07/2008
MC (Management Communication) Network News upgrade
FIN (Financials) received Dell power supply
PBR (Problem Resolution) SE Teacher Numonics setup for replaced hard drive
FIN (Financials) pricing for server rack racksolutions.com
TWC (Taught Web Class) track & senior pictures
SRQ (Special Request) help with CFF Flip the Switch

05/06/2008
PBR (Problem Resolution) SE teacher PC – reimage
PBR (Problem Resolution) Dell PC power supply – turns out bad hard drive
ORG (Organize and Clean):  prepare for CFF flip the switch
TWC (Taught Web Class) senior class pages
SRQ (Special Request) MS System Center 2007 – backup software to server
RSC (Research New Technologies) new version of Geneva Logic Vision 6.7.2
MC (Management Communication) WAN Verizon equipment needs replacement – downtime
SRQ (Special Request) firewall and router – hook to UPS
SRQ (Special Request) CFF test of HS Auditorium equipment
MC (Management Communication) WAN Verizon fixed

05/05/2008
SRQ (Special Request) server room reorganization for new cabinet
SRQ (Special Request) assistant principal
FIN (Financials) Dell pricing for new cabinet
PBR (Problem Resolution) SmartFilter database download
FIN (Financials) replacement bulb Dell 2400MP
FIN (Financials) return Dalco wrong parts
PBR (Problem Resolution) replace Dell power supply
FIN (Financials) DALCO return incorrect parts
FIN (Financials) Deep Surplus - return incorrect cabling parts
EM (Email Management – answer and file messages)
FIN (Financials) 3COM 2nd followup to management
RSC (Research New Technologies) new version of Geneva Logic Vision 6.7.2
TWC (Taught Web Class)
SRQ (Special Request) CFF Flip the Switch web site promo

05/02/2008
TT (Tech Tip – create and send to SASD)   screen capture
MC (Management Communication) SENET03 work complete
FIN (Financials) Compensation proposal for defective power supplies
SRQ (Special Request) image HS Auditorium PC
EM (Email Management – answer and file messages)
SEC (Security Work):  Lab thin client security work

05/01/2008
MC (Management Communication) Dell teacher and staff power supplies need replacement
SEC (Security Work):  student account
PBR (Problem Resolution) Dell replace defective monitor – return defective parts
MC (Management Communication) BLaST work for Friday
MC (Management Communication) SENET03 switch replacement
PBR (Problem Resolution) NetDirector will not work with PC in HS Auditorium
PBR (Problem Resolution) replace SENET03 defective switch

04/30/2008
EM (Email Management – answer and file messages)
TWC (Taught Web Class) soccer and senior pages
SRQ (Special Request) CFF Flip the Switch – PowerPoint
RSC (Research New Technologies) NetDirector
SEC (Security Work):  Terminal Server security – task manager restrict
SOP (Standard Operating Procedure) Proxy Exclude Sites from SASDFILTER Using Group Policy.doc
SRQ (Special Request) NetDirector
SRQ (Special Request) set up PC to control NetDirector in HS Auditorium – additional wiring & testing
SRQ (Special Request) employee appreciation dinner

04/29/2008
EM (Email Management – answer and file messages)
FIN (Financials) 3COM received replacement switch
SEC (Security Work):  disable guidance office internship
FIN (Financials) correct invoice
MC (Management Communication) NetDirector and Sound System work together
WSO (Web Site Override)
TWC (Taught Web Class) May Menus, Announcements
SRQ (Special Request) AP Web printing transcripts work around
FIN (Financials) DELL schedule replacement of power supplies
SRQ (Special Request) Geneva Logic Survey
SRQ (Special Request) setup 3COM replacement switch – backup and restore configuration
SEC (Security Work):  student security
VTB (Verified Tape Backup) and Changed Tapes & Documented Log
MC (Management Communication) Dell power supply replacement
MC (Management Communication) IU17 Abaca question on whitelist
MC (Management Communication) DBI wireless proposal LE
MC (Management Communication) security camera project
MC (Management Communication) Network SENET03 work – schedule
SOP (Standard Operating Procedure) Whitelist Abaca entries
SRQ (Special Request) Library Whitelist
RSC (Research New Technologies) High speed wireless for Litchfield
SRQ (Special Request) eStrategic Planning
MC (Management Communication) CFF Flip the Switch

04/25/2008
SRQ (Special Request) Auditorium network wiring
MC (Management Communication) ParentLink message for practice lockdown
PBR (Problem Resolution) 3COM switch replacement
MC (Management Communication) 3COM continued service issue with proposed resolution  RMA 22067910
MC (Management Communication) meeting and work on eStrategic Plan
FIN (Financials) DELL printer labels ordered
EM (Email Management – answer and file messages)
FIN (Financials) Inspiration district wide pricing
MC (Management Communication) Kingdom – work is complete
VTB (Verified Tape Backup) and Changed Tapes & Documented Log

04/24/2008
SRQ (Special Request) Kingdom network director setup problems
MC (Management Communication) SE principal eStrategic Plan
MC (Management Communication) BLaST Kaspersky review
MC (Management Communication) Network saving the work properly
MC (Management Communication) SE and LE maintenance work needed for technology projects this summer
FIN (Financials) POT0800137 Cat5e wire and connectors
FIN (Financials) sign off to pay various invoices
EM (Email Management – answer and file messages)

04/23/2008
FIN (Financials) Dell price quote labels for label printer
FIN (Financials) CDW CFF received replacement laptop memory
PBR (Problem Resolution) replaced defective laptop memory for CFF
SEC (Security Work):  PDE eStrategic Plan web addresses to trusted web sites
MC (Management Communication) PDE eStrategic Plan security change
SRQ (Special Request) network wiring for HS Auditorium project
SRQ (Special Request) Kingdom network computer projector in HS Auditorium
PBR (Problem Resolution) CFF IBM Lenovo replaced and repaired

04/22/2008
SRQ (Special Request) eStrategic Planning
SRQ (Special Request) Smart UPS Network Powerchute server setup
PBR (Problem Resolution) Ed Hub for PDE eStrategic Planning – security error
TWC (Taught Web Class)
SRQ (Special Request) special high school announcement – lock down
RSC (Research New Technologies) Dell virtualization options – schedule overviews
SRQ (Special Request) technology inventory to review needs assessment

04/21/2008
PBR (Problem Resolution) APC Network Management cards – detect power surges and issues
SEC (Security Work):  Set up IEP shared folder for all IEP staff/teachers
EM (Email Management – answer and file messages)
PBR (Problem Resolution) HS Teacher Power Supply failure on Dell PC
WSO (Web Site Override)
RSC (Research New Technologies) Smart UPS – setup for servers for smart shut down
SOP (Standard Operating Procedure) T:\SOPS\APC UPS\Setup Server Network Card Shutdown.doc
RSC (Research New Technologies) test Network UPS shutdown and restart
SRQ (Special Request) PDE laptop info for board members
MC (Management Communication) Troy – web site questions

04/18/2008
EM (Email Management – answer and file messages)
SRQ (Special Request) college internship work
SRQ (Special Request) replace network closet fans in Snyder
SRQ (Special Request) work on SENET01 closet security / setup
SRQ (Special Request) projector setup for SE librarian
PBR (Problem Resolution) HS Cafeteria wireless setup for teacher
PBR (Problem Resolution) IBM Lenovo onsite CFF laptop monitor fix
PBR (Problem Resolution) fix network configuration for APC Network card
SRQ (Special Request) IT Plan Teacher Needs Assessment
MC (Management Communication) meeting on eStrategic Planning (Technology)
MC (Management Communication) Kingdom work
SRQ (Special Request) review with Kingdom on site work to be performed
PBR (Problem Resolution) SENET03 is bad

04/17/2008
EM (Email Management – answer and file messages)
SRQ (Special Request) Antivirus server event messaging configuration
MC (Management Communication) server reboots
SOP (Standard Operating Procedure) modify server reboots procedure
T:\SOPS\Servers\Schedule Automatic Restarts of Windows Servers\Schedule Automatic Restarts of Windows Servers.doc
SRQ (Special Request) Windows updates server event messaging configuration
PBR (Problem Resolution) IBM Lenovo service call
MC (Management Communication) meeting with CFF coach
PBR (Problem Resolution) diagnose Lenovo problem
MC (Management Communication) CDW Lenovo Service issues
SRQ (Special Request) SE PC and Thin Client labs – projectors
PBR (Problem Resolution) SE teacher temp sol with projector
SRQ (Special Request) IT Plan Teacher Needs Assessment
MC (Management Communication) CFF Coach funding – confirmation needed from business manager
WSO (Web Site Override)
MC (Management Communication) ParentLink and website communicate Lock Down drill - superintendent

04/16/2008
SRQ (Special Request) review autorestart of servers and update SOP (Standard Operating Procedure)
SRQ (Special Request) reimage SE lab PC work
TT (Tech Tip – create and send to SASD)   Saving on the network drives – my computer
TWC (Taught Web Class)
FIN (Financials) conference call with Kingdom to resolve service issues – finalize agreement
MC (Management Communication) Kingdom – finalized agreement
MC (Management Communication) CDW CFF grant for 2008-2009 submitted
PBR (Problem Resolution) Lenovo CFF laptops need replacement
PBR (Problem Resolution) HS teacher PC network connection fixed
SRQ (Special Request) HS art room tablet driver
MC (Management Communication) CFF Coach Funding – business manager needs to apply
FIN (Financials) pricing to move network closet for Science Wing project
FIN (Financials) review items that need to be paid
EM (Email Management – answer and file messages)
RSC (Research New Technologies) SPF record
RSC (Research New Technologies) Zixit
SEC (Security Work):  Network shortcut / maintenance security access to IT normal user
SRQ (Special Request) Google earth & antivirus for HS teacher – upgrade
SRQ (Special Request) Lab 252 Virtual Business access
SRQ (Special Request) APC Network Management configuration

04/15/2008
PBR (Problem Resolution) HSNET05 closet did not come up properly after power outage – operational – need to research why
PBR (Problem Resolution) replaced defective network management APC card
FIN (Financials) CXTEC contact to send replacement APC net mgmt card
MC (Management Communication) Dell – spare parts – delay
SRQ (Special Request) Computer competition – setup
MC (Management Communication) rebooting of servers – midnight to 3pm
FIN (Financials) resolution Kingdom – left voice mail message with President on his cell phone
EM (Email Management – answer and file messages)
FIN (Financials) research library inventory scanner
FIN (Financials) DTI Wireless proposal
FIN (Financials) received NetDirector
PBR (Problem Resolution) HS Staff profile fixes on local PCs
SRQ (Special Request) college internship 2nd evaluation

04/11/2008
RSC (Research New Technologies) color laser printers
MC (Management Communication) switch down times
SRQ (Special Request) APC UPS network management work
MC (Management Communication) network down time to update switches
MC (Management Communication) meeting on CFF flip the switch
MC (Management Communication) eStrategic Plan – SE principal questions
PBR (Problem Resolution) SE staff email
EM (Email Management – answer and file messages)
TWC (Taught Web Class)
SRQ (Special Request) CFF Flip the Switch web announcement
VTB (Verified Tape Backup) and Changed Tapes & Documented Log – review SOP (Standard Operating Procedure)
SRQ (Special Request) backup switches
PBR (Problem Resolution) Internet outage

04/10/2008
FIN (Financials) return for Dell failed component
FIN (Financials) PO’s financials
SRQ (Special Request) New position – migrate to new account
SOP (Standard Operating Procedure) migrate email to new account and still give access to old email account
SRQ (Special Request) Convert AP and Superintendent secretary email and files
SRQ (Special Request) BLaST Kaspersky, MS DataProtection, Security work
PBR (Problem Resolution) replace UPS in HSNET09

04/09/2008
MC (Management Communication) superintendent
MC (Management Communication) network down time - schedule
MC (Management Communication) library equipment
WSO (Web Site Override)
TWC (Taught Web Class) South Pacific page
SEC (Security Work):  SE student network access
SRQ (Special Request) CFF Grant for next year – submitted next years grant!
MC (Management Communication) followup to Kingdom service issue
EM (Email Management – answer and file messages)
MC (Management Communication) Library Scanner needed – add to next years budget
SRQ (Special Request) HSNET03A setup network management for UPS
SRQ (Special Request) HSNET05A setup network management for UPS
SRQ (Special Request) HSNET09A setup network management for UPS
MC (Management Communication)
MC (Management Communication) Tech Committee Meeting

04/08/2008
SRQ (Special Request) Northern Tier Career Center National Occupational Competency Test
04/07/2008    

             
MC (Management Communication) CDW CFF 2 bad laptops
SRQ (Special Request) FBLA web site update
MC (Management Communication) inappropriate site
MC (Management Communication) CFF laptops connection issue in science lab
TWC (Taught Web Class) track team
MC (Management Communication) Kingdom Computer
FIN (Financials) received Dell laptop case
EM (Email Management – answer and file messages)
PBR (Problem Resolution) HS Lab 237 printer
PBR (Problem Resolution) Dell Onsite power supply replacement
PBR (Problem Resolution) replace SE teacher power supplies
FIN (Financials) Kingdom – solution to work issues
SRQ (Special Request) work on next years CFF grant
MC (Management Communication) meeting on CFF grant
MC (Management Communication) College internship – not enough hours
MC (Management Communication) Northern Tier Career Center

04/04/2008
FIN (Financials) received CXTEC network monitoring cards for APC
TWC (Taug