Click on the following links to review Sayre Area School District's IT Plans:
SASD Fiscal Year 2009 - 2010 IT Plan (current plan being implemented)
SASD Fiscal Year 2008 - 2009 IT Plan (past plan that has been implemented)
SASD Fiscal Year 2007 - 2008 IT Plan (past plan that has been implemented)
SASD Fiscal Year 2006 - 2007 IT Plan (past plan that has been implemented)
View the Sayre Web Site Statistics (latest web site statistics)

Date, Activity
10/28/2009, EM (Email Management)
CO (Check Out of Major IT Outstanding Work)  
MC (Management Communication) security issues reported to superintendent
FIN (Financials) DELL replacement printers
FIN (Financials) title one grant – DELL pcs pricing
TWC (Taught Web Class) redesign of new web site
PBR (Problem Resolution) SPAM Guyette
SOP (Standard Operating Procedure) SASDDATR determine DC logged in to
SRQ (Special Request) review new web site and update information
SRQ (Special Request) go live with new web site
MC (Management Communication) IT Committee meeting
MC (Management Communication) review security issue with HS Principal and Superintendant
VTB (Verified Disk / VMWare / Tape Backup)
SRQ (Special Request) BLaST CFF grant – Jon and Zack Offsite – SASDMONT1 to check for performance issues on  the T1, SASDDFS distributed file system for LE staff, documentation on current LE DHCP and AD setup
PBR (Problem Resolution) reported to WCM vendor
PBR (Problem Resolution) reimage part of CFF laptops with virus issues
10/27/2009, EM (Email Management) 86
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) BLAST CFF grant – Jon Onsite - EMAIL firewall fix – identify problems with email SPAM – tracked down to specific PC
SOP (Standard Operating Procedure) firewall EMAIL fix
MC (Management Communication) SPAM is fixed
FIN (Financials) pricing out replacement printers
MC (Management Communication) BLaST work from CFF grant – Zack Litchfield
MC (Management Communication) BLaST work from CFF grant – Jon P
SRQ (Special Request) contact DA for domain controller log on report help to troubleshoot LE problems
FIN (Financials) price out archives printer
FIN (Financials) CFF grant – pay invoice to BLAST sent to AP
TWC (Taught Web Class) redesign of new web site
10/26/2009, EM (Email Management) 83
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) EMAIL Blacklisted – Jon P BLAST
MC (Management Communication) blocked emails
MC (Management Communication) Technology Committee Meeting Agenda
PBR (Problem Resolution) Journaling database full
SOP (Standard Operating Procedure) increase Journaling database quota
MC (Management Communication) network downtime for working on the SPAM problem to track down the problem PCs
SOP (Standard Operating Procedure) allow email through SPAM protection from outside email system
SEC (Security Work) HS Budget folders security for new FY
TWC (Taught Web Class) redesign of new web site
10/23/2009, EM (Email Management) 100
SRQ (Special Request) reimage LE lab
PBR (Problem Resolution) replace DELL student PC – reimage and setup
PBR (Problem Resolution) can not access internet HS staff PC
PBR (Problem Resolution) AutoCAD licensing server problem
PBR (Problem Resolution) diagnose problems on broken PCs
SRQ (Special Request) build 260 image (add elem applications)
SRQ (Special Request) TSD request
MC (Management Communication) HS Principal meeting
VTB (Verified Disk / VMWare / Tape Backup) restore student file
SEC (Security Work) HS Budget
PBR (Problem Resolution) reported to BLaST imaging problems outside of Tech Office
TWC (Taught Web Class) redesign of web site
10/22/2009, EM (Email Management) 105
SRQ (Special Request) VLAN new printer setup HS
PBR (Problem Resolution) email outside block – BlaST
SRQ (Special Request) rebuild HS staff PC
SEC (Security Work) setup security for staff access to shared area
TWC (Taught Web Class) redesign
SRQ (Special Request) review & free up disk space on SASDETDATA
SRQ (Special Request) optimize SASDPDHS for remote access and speed
SOP (Standard Operating Procedure) update imaging for SE / HS
SOP (Standard Operating Procedure) create imaging for LE
TWC (Taught Web Class) redesign of web site
10/21/2009, EM (Email Management) 105
CO (Check Out of Major IT Outstanding Work)
MC (Management Communication) network work and downtime per closet for VLANs
SRQ (Special Request) network work with BLaST onsite with CFF Coach grant funding (Brent, Jon, Zack) – VLAN HS, SE, LE DC & DFS & DHCP
SRQ (Special Request) rebuild image for LE lab and reimage lab
SRQ (Special Request) fix LE student classroom access to education software
TWC (Taught Web Class) report to Guidance to work on new site
10/20/2009, EM (Email Management) 84
CO (Check Out of Major IT Outstanding Work)
MC (Management Communication) superintendent review IT Committee items
TWC (Taught Web Class) redesign
MC (Management Communication) web team assigned areas
SRQ (Special Request) completed rebuild of SASDVS15
PBR (Problem Resolution) virus on hs staff pc
VTB (Verified Disk / VMWare / Tape Backup)
SRQ (Special Request) load balance some of the VMs to other physical VMs
SRQ (Special Request) completed build of HSC08 laptop cart
FIN (Financials) federal stimulus – set up webinar with DELL
FIN (Financials) seed program – DELL netbook and laptop
10/19/2009, EM (Email Management) 90
CO (Check Out of Major IT Outstanding Work)
MC (Management Communication) schedule BLaST work for CFF grant – networking
MC (Management Communication) DELL service issues
TWC (Taught Web Class)
SRQ (Special Request) LE servers – sys prep 2 windows 2008 servers for BLaST work
MC (Management Communication) superintendent – tech meeting, SIS, etc agenda
TWC (Taught Web Class) work on new site – rollout next week
SRQ (Special Request) rebuild SASDVS15
SRQ (Special Request) move VMs to various physical servers for load balancing
PBR (Problem Resolution) rebooted MAIL server VM
VTB (Verified Disk / VMWare / Tape Backup)
10/16/2009, EM (Email Management) 93
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) Exchange Server lock up – fixed
SRQ (Special Request) update VMs / Server RDPs and documentation
SRQ (Special Request) ViceVersa backup of SASDVS15 testing
SRQ (Special Request) windows server updates SASDVS15 and SASDDR1 & SASDDR2
PBR (Problem Resolution) WAN outage - @ 2 hours – power outage to microwave dish
VTB (Verified Disk / VMWare / Tape Backup)
SRQ (Special Request) upgrade CSIU server
PBR (Problem Resolution) rebuild SASDVS15 physical 2008 server
SRQ (Special Request) finish imaging of HSC08 CFF laptop cart
10/15/2009, EM (Email Management) 106
CO (Check Out of Major IT Outstanding Work)
SOP (Standard Operating Procedure) 8e6 Web Filter Rules & Groups update
SOP (Standard Operating Procedure) FTP for PDE state reports
SRQ (Special Request) reimage various PCs / repair spares
SEC (Security Work) LE Student Groups
MC (Management Communication) schedule BLaST for work using CFF grant
MC (Management Communication) Financial system upgrade
PBR (Problem Resolution) replace LE teacher PC – new image
SEC (Security Work) web filter adjustments for students
SRQ (Special Request) Windows updates on backup server
VTB (Verified Disk / VMWare / Tape Backup)
TWC (Taught Web Class)
PBR (Problem Resolution) SILICON MOUNTAIN replacement order for defective RAM
SEC (Security Work) web access for teacher sites
SRQ (Special Request) image CFF HSC08 cart
MC (Management Communication) schedule school board tech committee meeting
10/14/2009, EM (Email Management) 124
CO (Check Out of Major IT Outstanding Work)
MC (Management Communication) SIS evaluations proceed – superintendent
MC (Management Communication) HS Principal – security for lesson plans
FIN (Financials) DELL fed stimulus dollars – netbook
PBR (Problem Resolution) one security camera – server data – some got corrupted - fixed
PBR (Problem Resolution) 8e6 web filter not updating LDAP groups – opened up a case with a ticket
SEC (Security Work) work on 8e6 web filter – safe search
TT (Technology Tip) 8e6 safe search for students
TWC (Taught Web Class)
VTB (Verified Disk / VMWare / Tape Backup)
10/12/2009, EM (Email Management) 181
CO (Check Out of Major IT Outstanding Work)
RSC (Research New Technologies) CXTEC school vendor visit onsite at Sayre
SEC (Security Work) student account locked
SEC (Security Work) teacher wiki block – contact 8e6
TWC (Taught Web Class) archives and redesign
SRQ (Special Request) review 160 image for elementary apps
MC (Management Communication) CFF funding
SRQ (Special Request) upgrade 8e6 filter server with latest release
SOP (Standard Operating Procedure) 8e6 allow or block updated
10/09/2009, EM (Email Management) 172
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) reimage SE teacher PC
PBR (Problem Resolution) HS 4Sight software issue
SRQ (Special Request) remote access for financials
SRQ (Special Request) PIMS
SRQ (Special Request) exterior security cameras – standardize sensitivity
SRQ (Special Request) build image Dell loaner laptops
SRQ (Special Request) build new R61 Lenovo image
TT (Technology Tip) new version of AP Web complete
PBR (Problem Resolution) student wireless access account problem
SOP (Standard Operating Procedure) how to fix student wireless account problem
SRQ (Special Request) fix district office security camera
10/08/2009, EM (Email Management) 139
SRQ (Special Request) PIMS
SRQ (Special Request) remote access for financials
SEC (Security Work) interior security cameras – standardize sensitivity
SRQ (Special Request) image build Dell loaner laptops
VTB (Verified Disk / VMWare / Tape Backup)
CO (Check Out of Major IT Outstanding Work)
TWC (Taught Web Class)
MC (Management Communication) One Call H1N1
FIN (Financials) Tiger Direct question
SOP (Standard Operating Procedure) VPN setup
SOP (Standard Operating Procedure) VPN usage
FIN (Financials) CFF Coach money
RSC (Research New Technologies) 2008 server search
10/07/2009, EM (Email Management) 131
CO (Check Out of Major IT Outstanding Work)
SRQ (Special Request) access to old SASI system (SIS) reset up on VMWare server
TWC (Taught Web Class)
VTB (Verified Disk / VMWare / Tape Backup) setup for new VMs
SRQ (Special Request) update SASD10 terminal server to get it to work with MS Data Protection Manager
SRQ (Special Request) setup Blackberry VMWare server
SRQ (Special Request) update SASD11 terminal server to get it to work with MS Data Protection Manager
MC (Management Communication) web site and One Call announcement for H1N1 vaccine
10/06/2009, CO (Check Out of Major IT Outstanding Work)
EM (Email Management) 126
PBR (Problem Resolution) LE student accounts – A/R access – fixed security issue
RSC (Research New Technologies) confirm wireless is good – HS Science teacher – all set
SRQ (Special Request) access to old SASI system (SIS) reset up on VMWare server
MC (Management Communication) meeting with Verizon Wireless
SEC (Security Work) security camera – adjust inside sensitivity
MC (Management Communication) HS Tutorial database
FIN (Financials) review with AP on CDW order
MC (Management Communication) meeting with HS principal on tutorial db
TWC (Taught Web Class)
10/01/2009, EM (Email Management) 95
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) DA drive mappings – sub groups do not work – not a sub group problem – PC network problem
MC (Management Communication) exchange server upgrade
VTB (Verified Disk / VMWare / Tape Backup) update hardware drivers on server
RSC (Research New Technologies) confirm wireless is good – test with 2 teachers
SRQ (Special Request) APWeb upgrade
PBR (Problem Resolution) hs teacher laptop – reimage & backup
SEC (Security Work) teacher wikis – 8e6 scripting allowance
SEC (Security Work) search engines – securing
TT (Technology Tip) APWeb update
TWC (Taught Web Class)
09/30/2009, EM (Email Management)
SRQ (Special Request) setup DA on DC3
MC (Management Communication) DC work – BlaST Jon P.
SRQ (Special Request) help with HS Auditorium
MC (Management Communication) superintendent notification chain
RSC (Research New Technologies) verify drive mappings on employees – spot check
PBR (Problem Resolution) DA Litchfield mapping incorrect
SOP (Standard Operating Procedure) DA Drive Mappings
SOP (Standard Operating Procedure) AD 2008 share and folder security
MC (Management Communication) maintenance request for Snyder library network closet
SEC (Security Work) work on tightening up SIS security
TWC (Taught Web Class) redesign
CO (Check Out of Major IT Outstanding Work)
SOP (Standard Operating Procedure) wireless set maximum clients
VTB (Verified Disk / VMWare / Tape Backup)
SEC (Security Work) install AV on some new servers
SRQ (Special Request) reimage spare desktops
SRQ (Special Request) Exchange server upgrade
09/29/2009, EM (Email Management) 94
CO (Check Out of Major IT Outstanding Work)
MC (Management Communication) Litchfield network now operational
SRQ (Special Request) SASDDC2 disable 2nd NIC in bios – bug in 2008 server
PBR (Problem Resolution) replace 2 SE teacher PCs - reimaged
PBR (Problem Resolution) replace 1 LE teacher PCs – reimaged
SOP (Standard Operating Procedure) SASDRADIUS check authentication
SRQ (Special Request) remove HS Math laptops from wireless – wired access only
RSC (Research New Technologies) 3COM wireless review performance and test
TWC (Taught Web Class) redesign of web site
MC (Management Communication) outstanding tech requests – maintenance
RSC (Research New Technologies) what is needed in HS Auditorium
VTB (Verified Disk / VMWare / Tape Backup)
SRQ (Special Request) setup LE color laser through DA
SEC (Security Work) web filtering video for students – restrict
SRQ (Special Request) reimage problem PCs
SRQ (Special Request) upgrade drivers on Dell DC physical servers
09/28/2009, EM (Email Management) 124
SRQ (Special Request) rebuild from scratch SASDDC1
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) fix hs lab 237 teacher PC
SOP (Standard Operating Procedure) updated DELL RAID setup
SOP (Standard Operating Procedure) setup of Server 2008
PBR (Problem Resolution) problems with LE network
MC (Management Communication) meeting with superintendent and buildings and grounds director
SOP (Standard Operating Procedure) updated DELL server device drivers
MC (Management Communication) LE Verizon smart jack failure – service outage
MC (Management Communication) new SASDDC1 ready for work – BlaST Jon P.
SEC (Security Work) DELL printer web admin reset
SRQ (Special Request) setup WIN 2003 VMWare server just for Radius due to bugs in Server 2008
TWC (Taught Web Class) redesign of web site
09/25/2009, EM (Email Management) 162
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) fix HS science teacher printer
SRQ (Special Request) upgrade Mobotix on staff PCs  
SRQ (Special Request) install 2 student PCs in HS Reading teacher room
VTB (Verified Disk / VMWare / Tape Backup) reboot backup server
SRQ (Special Request) Journaling for Exchange 2007 – Jon P BLaST
TT (Technology Tip) SPAM updated to include how to block new messages
SRQ (Special Request) computer projector cart for HS Music
PBR (Problem Resolution) HS teacher PC – failed software corruption – reimaged
PBR (Problem Resolution) HS SAP teacher PC – reimaged & replaced
PBR (Problem Resolution) HS physical ed printer – fixed
09/24/2009, EM (Email Management)
PBR (Problem Resolution) resolve teacher access to SIS systems
SRQ (Special Request) rebuild new domain controller server
PBR (Problem Resolution) Dell support contact
PBR (Problem Resolution) BTN sent out wrong drives to new domain controller
SEC (Security Work) copy lesson plans to new teacher from old teacher
SOP (Standard Operating Procedure) creating accounts for temporary staff
CO (Check Out of Major IT Outstanding Work)
09/23/2009, EM (Email Management) 154
PBR (Problem Resolution) migrate to VMWare for SIS systems, drive mappings and attendance upload
PBR (Problem Resolution) reimage a few HS Problem teacher PCs
PBR (Problem Resolution) Dell hard drives needed
TWC (Taught Web Class)
MC (Management Communication) business manager
CO (Check Out of Major IT Outstanding Work)
TWC (Taught Web Class)
SEC (Security Work) new IDs
SRQ (Special Request) rebalance some of the VMs across physical servers
09/22/2009, EM (Email Management) 151
CO (Check Out of Major IT Outstanding Work)
SRQ (Special Request) migrate to VMWare for SIS systems
PBR (Problem Resolution) DC1 still issues – not hardware
MC (Management Communication) downtime for SIS – afternoon
TT (Technology Tip) Check for new GradeQuick server (VMWare)
TT (Technology Tip) Check for new Rediker server (VMWare)
FIN (Financials) tech bills to pay to AP
TWC (Taught Web Class) redesign
VTB (Verified Disk / VMWare / Tape Backup)
PBR (Problem Resolution)
09/21/2009, EM (Email Management) 133
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) uncovered major problems with DCs
SRQ (Special Request) correct DA Patch Management licensing and settings
SOP (Standard Operating Procedure) review DA Patch Management
RSC (Research New Technologies) Rediker and GradeQuick VM
MC (Management Communication) meeting with Principal
PBR (Problem Resolution) contact DA latest patches not downloading
SOP (Standard Operating Procedure) fix DA Patch Management error
TWC (Taught Web Class) redesign and fix
VTB (Verified Disk / VMWare / Tape Backup)
PBR (Problem Resolution) DC1 errors sent to BLaST Jon P.
MC (Management Communication) migration of SASD8 to VMWare
09/18/2009, EM (Email Management) 125
CO (Check Out of Major IT Outstanding Work)
SRQ (Special Request) voluntary drug program IDs
VTB (Verified Disk / VMWare / Tape Backup)
MC (Management Communication) BLaST IU17 network not reachable
TWC (Taught Web Class)
SRQ (Special Request) begin HS student internship program
SEC (Security Work) student accounts LE
PBR (Problem Resolution) DA licensing
09/17/2009, EM (Email Management) 97
CO (Check Out of Major IT Outstanding Work)
TWC (Taught Web Class) new redesign, new contacts
VTB (Verified Disk / VMWare / Tape Backup) update backups for DCs
MC (Management Communication) web filtering solution
RSC (Research New Technologies) migrate SIS to VMWare
SRQ (Special Request) imaging for HS Reading teacher PCs
MC (Management Communication) plan and communicate SIS system migration to VMWare
SRQ (Special Request) voluntary drug program IDs
09/16/2009, EM (Email Management) 98
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) DA Patch Management not working correctly – licensing
TT (Technology Tip) HS Gradebooks to EDLine
PBR (Problem Resolution) DC1 locked up again – need to replace the hardware
SEC (Security Work) setup VPN via Cisco router
SRQ (Special Request) finish images of PCs for BMR
SRQ (Special Request) work on video problem with teacher PCs
MC (Management Communication) schedule downtime to replace DC1
VTB (Verified Disk / VMWare / Tape Backup)
TWC (Taught Web Class)
09/15/2009, EM (Email Management) 92
SEC (Security Work) web site access for students requested by HS teacher
SOP (Standard Operating Procedure) revise allow web sites
MC (Management Communication) scheduled downtime for DC1 during lunch to upgrade firmware and drivers
CO (Check Out of Major IT Outstanding Work)
PBR (Problem Resolution) SASDDC1 firmware and driver update – review by Jon P BLaST
SEC (Security Work) setup VPN via Cisco router
PBR (Problem Resolution) redo RPDs – take off printers due to possible problems with drivers to 2008 servers
SOP (Standard Operating Procedure) server documentation – physical and vms IP
VTB (Verified Disk / VMWare / Tape Backup)
MC (Management Communication) One Call for SE and LE Open Houses
SOP (Standard Operating Procedure) revised One Call
SOP (Standard Operating Procedure) RDP fix
SEC (Security Work) Mobotix camera setup by Maintenace Recieiving door
SOP (Standard Operating Procedure) update security camera sensitivity
TT (Technology Tip) Virus Protection – Panda
SRQ (Special Request) restore desktop items for HS teacher PC
09/14/2009, EM (Email Management) 99
CO (Check Out of Major IT Outstanding Work)
SOP (Standard Operating Procedure) backing up users PC files
SOP (Standard Operating Procedure) adding groups to Exchange 2007
SOP (Standard Operating Procedure) adding groups to AD 2008
SRQ (Special Request) DELL replacement battery for laptop and repair of keyboard
PBR (Problem Resolution) DELL contact for replacement of Hard Disk
SOP (Standard Operating Procedure) allow class officers to use groups
MC (Management Communication) class officers group
MC (Management Communication) class of 2015 group
TWC (Taught Web Class) new redesign and maintenance
SEC (Security Work) new students
PBR (Problem Resolution) DC1 locked up again – install DELL OpenManage
SRQ (Special Request) DC2 install Dell OpenManage
SRQ (Special Request) new software to
SOP (Standard Operating Procedure) Updated SOP Setting Up File Operations (Shortcuts)
SOP (Standard Operating Procedure) deactivating accounts
SRQ (Special Request) student sign out of old laptop
VTB (Verified Disk / VMWare / Tape Backup)
09/11/2009, EM (Email Management) 115
SRQ (Special Request) LE Imaging
SRQ (Special Request) replace teacher PC
SRQ (Special Request) reimage replacement PCs
SRQ (Special Request) 4Sight elementary
SRQ (Special Request) imaging HSC08 cart
PBR (Problem Resolution) fix 2 student PCs in Krall room
PBR (Problem Resolution) fix scanner in HS Library
SRQ (Special Request) install Adobe Premier – computer graphics room
SRQ (Special Request) remove PCs from weight room and Doug Aults room – reallocate
PBR (Problem Resolution) replace faulty hard drive in Dell teacher PC
SRQ (Special Request) add Archives PC to network
PBR (Problem Resolution) wireless due to DC1 locking up – sent email to Jon (BLaST)
TWC (Taught Web Class) new redesign and maintenance
09/10/2009, EM (Email Management)
CO (Check Out of Major IT Outstanding Work) review projects
SRQ (Special Request) LE Imaging
PBR (Problem Resolution) 4Sight issues
MC (Management Communication) superintendent review security issue
SEC (Security Work) web filter admin account changes
SOP (Standard Operating Procedure) web filter admin accounts
SOP (Standard Operating Procedure) GP deleting temporary internet files
SEC (Security Work) new employee
TT (Technology Tip) DA Power Save Shut Down
SRQ (Special Request) LE PCs join domain
TWC (Taught Web Class) new redesign and maintenance
09/09/2009, EM (Email Management) 72
PBR (Problem Resolution) A/C and Electric failure in HS building causing unscheduled downtime
MC (Management Communication) recognize staff for outstanding work
PBR (Problem Resolution) SASDDC1 limited network connectivity – rebooted and fixed
PBR (Problem Resolution) SASD wireless will not connect to controller – BlaST Jon P
SRQ (Special Request) setup IT laptop for IC for LE imaging
VTB (Verified Disk / VMWare / Tape Backup)
TWC (Taught Web Class)
SRQ (Special Request) Windows server updates – various servers
CO (Check Out of Major IT Outstanding Work)

09/08/2009, EM (Email Management) 80
SEC (Security Work) Group Class 2010 email permissions
SOP (Standard Operating Procedure) Exchange 2007 Alias restrictions
PBR (Problem Resolution) BLaST Exchange 2007 new AD groups not appearing
MC (Management Communication) superintendent and assistant principal
SRQ (Special Request) 4Sight new shortcut for testing
TT (Technology Tip) enhancements to verifying email addresses
PBR (Problem Resolution) LE Imaging
SRQ (Special Request) reimage teacher desktop for SE
MC (Management Communication) recognition of staff member
TWC (Taught Web Class) new navigation system – research and test
SRQ (Special Request) HS senior project – adobe premier elements installation
SEC (Security Work) virus removal and check on staff PC
PBR (Problem Resolution) reset RAID 5 drive in SASDETDATA
PBR (Problem Resolution) restarted SASDBACKUP server – hung up
PBR (Problem Resolution) adjust DA shortcuts
VTB (Verified Disk / VMWare / Tape Backup)
SRQ (Special Request) server 2008 DCs windows updates and restarted
CO (Check Out of Major IT Outstanding Work)
09/04/2009, EM (Email Management) 130
CO (Check Out of Major IT Outstanding Work)
SEC (Security Work) employee ID badge
TT (Technology Tip) Desktop Authority log off and updates
PBR (Problem Resolution) reinstall off
PBR (Problem Resolution) HS Science – 3 laptops wireless errors
PBR (Problem Resolution) DC1 log in issues and caused no IP addresses for the wireless  - reboot fixed – not sure of cause
SRQ (Special Request) reimage LE lab
SRQ (Special Request) setup 2 staff PCs for LE
SEC (Security Work) restrict access to specific PCs LE
MC (Management Communication) high school principal
PBR (Problem Resolution) LE reimage licensing – contract tech support
09/03/2009, EM (Email Management) 144
CO (Check Out of Major IT Outstanding Work)
TT (Technology Tip) SASD Groups
SEC (Security Work) SASD Groups
FIN (Financials) bills to pay
SOP (Standard Operating Procedure) removing a computer from AD 2008
SOP (Standard Operating Procedure) Windows 2003 printer driver server setup
SRQ (Special Request) setup DA Patch Management distribution server for LE
SRQ (Special Request) update server list
EM (Email Management) finish descriptive names for email server
SEC (Security Work) finish AUP new accounts for HS
PBR (Problem Resolution) repair outlook setup on Teacher PC
09/02/2009, EM (Email Management) 160
PBR (Problem Resolution) DA printer drivers – not deleting – contact tech support
PBR (Problem Resolution) HS Lab 237 – reimage, setup problem PCs
PBR (Problem Resolution) HS science lab – printer – NIC not working – connect via USB
SEC (Security Work) yearbook new group of students
SRQ (Special Request) Contract IU17 learning support staff – help with BLaST Jon P
CO (Check Out of Major IT Outstanding Work)    
TWC (Taught Web Class) new navigation system
SEC (Security Work)
SRQ (Special Request) HS Computer Calendar Reservations
TT (Technology Tip) Technology Reservations
SOP (Standard Operating Procedure) Exchange 2007 Calendar Reservations
MC (Management Communication) superintendent SIS system 
PBR (Problem Resolution) virus in LE
PBR (Problem Resolution) fix HS Learning support printing
09/01/2009, PBR (Problem Resolution) DA printer drivers – research 2008 server not compatible with XP – must use 2003 server
SOP (Standard Operating Procedure) proper setup of printer drivers
EM (Email Management)
TWC (Taught Web Class) redesign
SEC (Security Work) restore files for web site
VTB (Verified Disk / VMWare / Tape Backup)
RSC (Research New Technologies) Exchange 2007 Public Folders
PBR (Problem Resolution) librarian system LE client setup
PBR (Problem Resolution) HS Lab 237 2 pcs reimage
SEC (Security Work) student discipline violation – computer access restricted
CO (Check Out of Major IT Outstanding Work)
8/31/2009, PBR (Problem Resolution) no air conditioning – portable air – working on better solution – servers up
EM (Email Management) 134
VTB (Verified Disk / VMWare / Tape Backup)
SOP (Standard Operating Procedure) remove DPM from server
PBR (Problem Resolution) Mailbox 2007 Exchange setup
TWC (Taught Web Class) review & recommend changes
MC (Management Communication) temporary A/C works fine
SEC (Security Work)   security camera work
SOP (Standard Operating Procedure) allocation of APC units in data center
PBR (Problem Resolution) science wing network closet – reboot fixed
PBR (Problem Resolution) Scriptlogic – can not authenticate to Image Center server
SRQ (Special Request) image rest of SE Lab 520 3.0 PCs
SEC (Security Work) student account issues
PBR (Problem Resolution) VMWare startup – SASDPDHS1 now in startup
CO (Check Out of Major IT Outstanding Work)
08/27/2009, EM (Email Management) 160
MC (Management Communication) projects to complete
SOP (Standard Operating Procedure) PANDA force setting changes immediately
SRQ (Special Request)  HS Remedial Math – set up laptops
SRQ (Special Request) finish imaging SE 520 lab
SRQ (Special Request) finish setup of HS Art / Computer Graphics lab
PBR (Problem Resolution) fix VLAN
PBR (Problem Resolution) fix Windows 2008 printer drivers
SRQ (Special Request) AutoDesk suite shortcuts – setup in DA
TWC (Taught Web Class)  first day of class – review current site and add major announcements
CO (Check Out of Major IT Outstanding Work)
08/26/2009, EM (Email Management)  
MC (Management Communication)   projects to complete
SOP (Standard Operating Procedure)   Add Display Name for Staff and Teachers
SRQ (Special Request)   HSC01 laptop cart imaging
PBR (Problem Resolution) SIS state reports – bad data
SRQ (Special Request) imaging 520 PCs in SE lab
SRQ (Special Request) setup Tech Office web student PCs and image
PBR (Problem Resolution)   BLaST Jon P HSNET05 Mobotix problems – VLAN?
CO (Check Out of Major IT Outstanding Work)
08/25/2009, EM (Email Management)  
MC (Management Communication) projects to complete
MC (Management Communication) HS AUP
MC (Management Communication) computer status
MC (Management Communication) Snyder technology
SRQ (Special Request) continue to image remaining HS classroom student PCs
SRQ (Special Request) continue to configure / troubleshoot new printer configurations
SOP (Standard Operating Procedure) enabling student accounts after turning in signed AUP
CO (Check Out of Major IT Outstanding Work)  
08/24/2009, EM (Email Management)  
SRQ (Special Request) DA printer setup
SRQ (Special Request) computer carts wheels installed
SRQ (Special Request) image laptop cart 02
SRQ (Special Request) fix PC lab 129 motherboard
SRQ (Special Request) image SE lab 160’s
SRQ (Special Request) setup new PCs on computer carts
MC (Management Communication) printer status
FIN (Financials)    CDW projectors and parts
RSC (Research New Technologies) test 4sight
SRQ (Special Request) setup new teacher PCs in HS
CO (Check Out of Major IT Outstanding Work)